Account locked due to mistyped email - 2601676556#5815

Hello GGG team,

I need help with my account (2601676556#5815).

Issue: I tried to change my login email but mistyped it, and now my account is linked to an incorrect email I cannot access. My original email is [Removed by Support]

I have already contacted support and provided purchase receipts as proof of ownership, but I was told the system shows the mistyped email is associated with another account. I confirm that I do NOT have any other PoE or PoE2 account — this is my only account.

Could a staff member please review my case manually? I can provide my purchase receipts again if needed.

[Removed by Support]

Thank you.
Last edited by Joel_GGG#1496 on Feb 23, 2026, 5:31:50 AM
Last bumped on Feb 23, 2026, 5:32:29 AM
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

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