Game crashes at launch

Same for me

Same for me with the GGG launcher

Same for me, GGG launcher.

"

Arkhend wrote:

Hello Team,

I was trying to launch the game this morning and it crashes after 1-2 seconds, i can't even reach the login screen. I am using the Steam client, already tried to run the .exe file directly as an admin, my drivers are up to date, also tried to reinstall the game and i am still encountering the same issue. Please advise what should i try next.

Thanks,
Arkie

Disabling the sound did not work for me. Adding here in case of anyone with same issue.

Go to:
C:\...\Documents\My Games\Path of Exile

Delete all the daily deals, countdown, MOTDS, Minimap, shop images.

Worked for me.

Same for me. The moment I see the GGG gears appear my PC turns off, then back on.

Super weird. Never had this happen. I'm going to try the suggestion of deleting files i n PoE folder like the last post suggested.

Edit: It still crashes after deleting the PoE game files. I am at a loss. Windows is updated, latest GPU drivers, ... grasping at straws here.

"

midnightL wrote:

"

Arkhend wrote:

Hello Team,

I was trying to launch the game this morning and it crashes after 1-2 seconds, i can't even reach the login screen. I am using the Steam client, already tried to run the .exe file directly as an admin, my drivers are up to date, also tried to reinstall the game and i am still encountering the same issue. Please advise what should i try next.

Thanks,
Arkie

Disabling the sound did not work for me. Adding here in case of anyone with same issue.

Go to:
C:\...\Documents\My Games\Path of Exile

Delete all the daily deals, countdown, MOTDS, Minimap, shop images.

Worked for me.

You made my day! This worked for me as well! I wish i hadn't accidentally deleted my config aswell^^

"

14Uhr wrote:

"

midnightL wrote:

"

Arkhend wrote:

Hello Team,

I was trying to launch the game this morning and it crashes after 1-2 seconds, i can't even reach the login screen. I am using the Steam client, already tried to run the .exe file directly as an admin, my drivers are up to date, also tried to reinstall the game and i am still encountering the same issue. Please advise what should i try next.

Thanks,
Arkie

Disabling the sound did not work for me. Adding here in case of anyone with same issue.

Go to:
C:\...\Documents\My Games\Path of Exile

Delete all the daily deals, countdown, MOTDS, Minimap, shop images.

Worked for me.

You made my day! This worked for me as well! I wish i hadn't accidentally deleted my config aswell^^

Im not sure why this worked for me but it also did Thank you

Disabling audio devices and deleting POE files in mydocuments as described above didn't work for me. The game crashes on the gears animation on launch.

UPDATE: deleting all cached shaders fixed the issue for me. Go to your POE install folder. For me (using steam) that is

C:\Program Files (x86)\Steam\steamapps\common\Path of Exile

simply delete folders called "shadercache[...]" the exact folder name will be different depending if you are using directx or vulcan

You will automatically get new shaders after starting the game. The first few minutes/hours of play will include missing shaders as they load

Had same problem, tried all the solutions in this thread. Nothing worked. All i had to do is unplugg my headphones from PC. (was charging them, as soon as i unplugged them, game started without a problem)

Had same problem today when i tried to start PoE.
Tried everything in thread, sound video settings, delete cache and so on.

What worked for me: Good old Windows update
(2021-KB4598301 Cumulative Update Preview for .NET Framework 3.5 and 4.8 for Windows 10, version 1909, and Windows Server, version 1909)

Thought I'd do the same as many other ppl here and leave my solution.
Hopefully it will save som1s time.