Technical Support - Mac Installation Failed - Forum

Is anyone having issues downloading and installing on Mac? I'm able to download the installer, move it to my applications folder, but when I run the application I get an error message that says: “Path of Exile” is damaged and can’t be opened. You should move it to the Trash. Has anyone else experienced this error or know of a solution? Currently on a MacBook Air with M2 chip. Last bumped on Sep 25, 2024, 12:55:09 AM	Posted by BAD427R on Jul 28, 2024, 9:04:59 AM Quote this Post
i have the same problem on macbook pro m3 I installed steam and poe but now i can't connect to server...	Posted by futfutfristajlo on Jul 28, 2024, 9:12:06 AM Quote this Post
There is code missing. Not sure if it is GGG issue or a Steam issue. Or both? Apparently the software team dropped the ball for MacOS and Valve-Steam.Would be easy enough to fix on their end by copy and pasting the same code from last league as starting point.	Posted by slac35 on Jul 28, 2024, 9:38:33 AM Quote this Post
Facing the same issue , the application start then it download 40MB , then it crash " “Path of Exile.app” is damaged and can’t be opened. You should move it to the Bin. I tried to start it from the exec file and the logs does not specify error as it crash on restarting the client " Last login: Sun Jul 28 21:42:23 on ttys016 /Applications/Path\ of\ Exile.app/Contents/MacOS/Path\ of\ Exile ; exit; XYZ> ~ $ /Applications/Path\ of\ Exile.app/Contents/MacOS/Path\ of\ Exile ; exit; 2024-07-28 21:44:01.694 Path of Exile[44662:468974105] Path of Exile root: /Users/XYZ/Library/Application Support/Path of Exile/ 2024-07-28 21:44:01.694 Path of Exile[44662:468974105] Path of Exile cache: /Users/XYZ/Library/Caches/com.GGG.PathOfExile/ 2024-07-28 21:44:01.694 Path of Exile[44662:468974105] Path of Exile preferences: /Users/XYZ/Library/Application Support/Path of Exile/Preferences/ 2024-07-28 21:44:01.694 Path of Exile[44662:468974105] Path of Exile folder set to /Users/XYZ/Library/Application Support/Path of Exile 2024-07-28 21:44:01.911 Path of Exile[44662:468974133] Patching from patch2.pathofexile.com:12995... 2024/07/28 21:44:01 4187323540 [I Path of Exile 44662] Send patching protocol version 6 2024/07/28 21:44:02 4187323999 [I Path of Exile 44662] Web root: https://patch.poecdn.com/3.25.0.3.2/ 2024/07/28 21:44:02 4187323999 [I Path of Exile 44662] Backup Web root: https://patch.poecdn.com/3.25.0.3.2/ 2024/07/28 21:44:02 4187323999 [I Path of Exile 44662] Requesting root contents 1 2024/07/28 21:44:02 4187324258 [I Path of Exile 44662] Got file list for "" 0 2024/07/28 21:44:02 4187324262 [I Path of Exile 44662] Queue file to download: update.dat~246505 2024/07/28 21:44:02 4187324262 [I Path of Exile 44662] Updating client executable and restarting. logout Saving session... ...copying shared history... ...saving history...truncating history files... ...completed. [Process completed] i fully uninstall the application with appCleaner and reinstall a new client from the website and the same error appear. I am using MacBook Pro with M3 Pro Chip Sonmoma 14.2.1 Appreciate the help GGG.	Posted by solyyy on Jul 28, 2024, 9:51:12 AM Quote this Post
Me three, same error on an m1 macbook air. Help :)	Posted by gogok on Jul 29, 2024, 1:23:16 AM Quote this Post
Hey, i've got the same issue on my mac book air m2. Please Help us! Last edited by apex_X on Jul 29, 2024, 4:12:16 AM	Posted by apex_X on Jul 29, 2024, 4:11:13 AM Quote this Post
Also having the same issues on Apple MacBook M1 Max	Posted by stark27 on Jul 29, 2024, 6:39:56 PM Quote this Post
Having the same issues with the latest update.	Posted by bullenxii on Jul 30, 2024, 2:44:25 AM Quote this Post
Same Problem here - Mac M1. Please GGG.	Posted by BlackPersian on Jul 30, 2024, 9:26:32 AM Quote this Post
This is not progressing.... We're going to be a week since the league's launch.... GGG please fix the problem!!!!	Posted by ILAYASFG on Jul 31, 2024, 2:22:14 PM Quote this Post