Changes to Path of Exile's Account System

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Knightmare A#9179 wrote:

I linked my account with my Steam Account today and now I have an additional Sub-Account. So far, so good.

I was playing POE 2 on my Xbox before and I just logged in only to see that my character is missing. I hope that the game "just" changed the Subaccount and my character is still on the other Subaccount. The problem is that I see no option to change accounts on Xbox. Does anyone have a idea what happened or how can login to my other subaccount?

Found the solution/problem. When the subaccount has no character yet, you are stuck in character creation and cannot change the subaccount. After creating one and reaching the first camp, you can log off and login again. After that the selector for the accounts is available and you can switch back to the original subaccount.

Wish I had known this when I started. I bought the Supporter Pack on my PC account. I'm playing POE2 on PC, but during character creation, it used my PS4 account without me knowing it. As others have said, it doesn't tell you, and its unreasonable to think playing the game on PC would put the characters on a PS4 account.

So now I have a leveled character with no access to my POE1 MTX or Shop Points from the supporter pack. To make matters worse, this forum post of theirs says they won't transfer characters between sub-accounts, so I may be stuck and ending my time with POE. This situation has made me lose interest in playing POE if it can't be corrected. I'm too casual to start over, so my only hope is GGG takes ownership of this issue (I've seen many posts on this now) and helps us out. =(

The subaccount system is a problem. I got my stash on one account and my 300 fresh points with early acces on an other account that i don't play. (PC only / steam user)

I sent a mail to support to merge or transfer the points but nothing

No answer from support since 8 Dec. (16 days... it's a shame)

"Hi there,

Thanks for your contacting Support.

For more information in regards to an account merges and how they operate, please refer to the recent announcement found here: https://www.pathofexile.com/forum/view-thread/3586288

Please note, there is an extensive back log for these requests, so it may be quite some time before this is looked into again.

Once that is done, please contact us again and we can look into this further for you."

This is what I get after 14 days of waiting for a response. This post doesn't even help me with this problem. Why was it linked? For anyone waiting for the gold to be transferred, it seems like they are purposely ignoring us.

I purchased the 100 euro pack on PS5 with the full intention to play on PC as well including the Steam Deck. As it turns out after some investigation, not only my skins do not carry over, but neither my stash tabs. The stash tabs that are technically a basic necessity for playing the game. What's the point of accessing my character on PC, if I can't access my items, and have no space for my newly dropped items? The items that are literally the main reason to play the game? I'm not blaming GGG as this could very well be sony's fault, but honestly if I knew this sooner I either wouldn't have spent the money, or would have bought it on PC, as I was planning to mainly play there in the long run. I can only hope that GGG is actively working on solving this issue. Thank you for anyone reading this, and have a nice day.

edit: I decided to just simply move over to PC and start over. This issue made me upset with sony. Still hope that this can be changed later, for anyone who plans playing a single account on both platforms.

So,I have 2 accounts in PC both in Steam. Account #1 has characters and account #2 hasn’t.

Question: If I create a character in account #2 can it access the stash for the characters in account #1? Is the stash shared between characters of different accounts yet of the platform?