Feedback and Suggestions - Shipping Cost are out of this world... - Forum

" HDTanel#2691 wrote: WHY remove the free shipping with 3-6month delay??? Ive bought multiple tshirt and hoodie packs in the past and never had a problem waiting months for the items to come cause I knew at one point they will come. Im all for being able to pay for faster shipping but this is stupid Probably because that delivery option had some serious issues with missing/lost items and people having to expect additional waiting time on top of that if the manufacturer has issues or item being stuck in customs. The legality on selling such a product gets pretty iffy at that point. Luckily we can replace the physical items with points. Sad that there are no cheaper shipping solutions but it is what it is.	Posted by arknath#4740 on Nov 24, 2024, 6:14:27 PM Quote this Post
" arknath#4740 wrote: Luckily we can replace the physical items with points. The physical good was one of the selling point of the higher packs. I personally don't buy packs for the points, I usually just waste them on boxes anyway, I buy them to support the game development and the physical made it feel more worth. GGG really should have sorted supplier(s) with localized manufacturing to each economic region and as such keep shipping costs low and eliminate customs fees. What it seems like they did was just get a supplier that was beneficial to them and pass over any additional cost to the customer with no negotiations for good shipping solutions. In game contact @MajorAsshole Challenge T-Shirt: 4/6 \| Full Challenge Totems: 21/27	Posted by Redblade#3843 on Nov 25, 2024, 6:06:17 AM Quote this Post
" Redblade#3843 wrote: " arknath#4740 wrote: Luckily we can replace the physical items with points. The physical good was one of the selling point of the higher packs. I personally don't buy packs for the points, I usually just waste them on boxes anyway, I buy them to support the game development and the physical made it feel more worth. GGG really should have sorted supplier(s) with localized manufacturing to each economic region and as such keep shipping costs low and eliminate customs fees. What it seems like they did was just get a supplier that was beneficial to them and pass over any additional cost to the customer with no negotiations for good shipping solutions. +1 on that.	Posted by Gainworx#0103 on Nov 25, 2024, 11:31:22 AM Quote this Post
" arknath#4740 wrote: " HDTanel#2691 wrote: WHY remove the free shipping with 3-6month delay??? Ive bought multiple tshirt and hoodie packs in the past and never had a problem waiting months for the items to come cause I knew at one point they will come. Im all for being able to pay for faster shipping but this is stupid Probably because that delivery option had some serious issues with missing/lost items and people having to expect additional waiting time on top of that if the manufacturer has issues or item being stuck in customs. The legality on selling such a product gets pretty iffy at that point. Luckily we can replace the physical items with points. Sad that there are no cheaper shipping solutions but it is what it is. 1+ same	Posted by Thrett#5152 on Nov 25, 2024, 11:50:48 AM Quote this Post
" lagwin1980#2224 wrote: It's not unheard of, it's just a case of import tax, delivery insurance and speed of delivery (some people got there physical goods yesterday) Tax and duties aren't included in the shipping cost as per the supporter pack page: "Your local country may charge you additional customs fees or duties when the physical goods arrive. We have no control over these fees, unfortunately."	Posted by Rejaku#5527 on Nov 26, 2024, 3:40:44 PM Quote this Post
lets play the calculator game, (Germany Edition) Shirt - 15.10 USD Shipping Shirt + Hoddie - 26.79 USD Shipping Shirt + Hoddie + Book - 68.98 USD Shipping And if you're unlucky, you'll still have to pay import tax. A hoddie was recently sent to me and I was then able to pay import taxes of 19.84€... So I have to double the shipping costs because there are import taxes on top?! That's really shitty GGG :/ Last edited by Wetterhonk#4721 on Nov 28, 2024, 8:44:53 AM	Posted by Wetterhonk#4721 on Nov 28, 2024, 8:13:30 AM Quote this Post