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The govt won’t tell me why there’s drones in my state. And GGG won’t tell me why my game crashes excessively. Are they the same lol
Last edited by chrisEm119#1403 on Dec 18, 2024, 6:31:15 PM
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Posted bychrisEm119#1403on Dec 18, 2024, 6:27:01 PM
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Sent GGG troubleshooting an email with regards to crashing a week ago. Got a response today that basically said go fuck yourself
Thank you for the message and I am sorry to hear about this issue. Unfortunately we are not currently offering email Technical Support, due to limited staff resources. We apologise for any inconvenience this may cause.
The development team have provided the following resource to help with troubleshooting technical issues: https://www.pathofexile.com/forum/view-thread/3072628
We also recommend checking out the Known Issues thread to see if the issue you are experiencing is listed here: https://www.pathofexile.com/forum/view-thread/1733474
Otherwise, please post your issue in the Technical Support subforum and include as much information as you can. You can find this subforum here: https://www.pathofexile.com/forum/view-forum/support
Alternatively, if you believe you are experiencing a bug, you can post in the Bug Reports forum here: https://www.pathofexile.com/forum/view-forum/bug-reports
Kind regards,
REAL NICE!!! Paid 30$ and can’t play the game
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Posted bychrisEm119#1403on Dec 18, 2024, 6:27:18 PM
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Replying in this thread as well:
Okay, I think I found an actual fix. So setting the affinity of PoE to disable the first two cores will prevent your computer freezing, but PoE still gets stuck in a loop at 100% CPU without being able to make progress. When this happens, you can set the priority of PoE to realtime and whatever it's waiting on is then able to get scheduled and PoE unfreezes. You should then change it back to normal priority when the loading screen si done.
The new version of PoEUncrasher detects PoE freezing, and then does this to unfreeze it, resetting it after the loading screen automatically. The new version is up at https://github.com/Kapps/PoEUncrasher/releases/tag/v1.2.0. Note that you will need to run the program as an administrator for the unfreeze feature to work.
Hopefully this works for others!
If you found this and this is an actual reliable solution you've done a better job than GGG yourself.
Kudos.
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Posted byShirofune#6303on Dec 18, 2024, 6:28:36 PM
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Can confirm that taking a core off the affinity works but kinda lame i gotta gimp my cpu a lil but whatever i guess ugh they need to fix it mannnnn.
Edit: just saw the uncrasher thing i'll give that a whirl now automating it sounds nice
Last edited by ManimSteamy#6544 on Dec 18, 2024, 6:46:19 PM
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Posted byManimSteamy#6544on Dec 18, 2024, 6:33:02 PM
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The new version of PoEUncrasher detects PoE freezing, and then does this to unfreeze it, resetting it after the loading screen automatically. The new version is up at https://github.com/Kapps/PoEUncrasher/releases/tag/v1.2.0. Note that you will need to run the program as an administrator for the unfreeze feature to work.
Huge thanks to Kapps for these fixes! Combining and automating them has effectively solved the problem for everyone. This is a real lifesaver – can I send you some points or something?
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Posted byf4play#4199on Dec 18, 2024, 6:45:46 PM
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W11x64 latest update here, Ryzen 75800X3D & 3060Ti, tried every trick in the book since no game ever did that to me in the past decade : totally 100% the cpu and I have to force power it off.
So I'm forced to tick off about 4 threads off my cpu with the affinity function but this is not okay.
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Posted bywifibee#2976on Dec 18, 2024, 6:46:45 PM
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Replying in this thread as well:
Okay, I think I found an actual fix. So setting the affinity of PoE to disable the first two cores will prevent your computer freezing, but PoE still gets stuck in a loop at 100% CPU without being able to make progress. When this happens, you can set the priority of PoE to realtime and whatever it's waiting on is then able to get scheduled and PoE unfreezes. You should then change it back to normal priority when the loading screen si done.
The new version of PoEUncrasher detects PoE freezing, and then does this to unfreeze it, resetting it after the loading screen automatically. The new version is up at https://github.com/Kapps/PoEUncrasher/releases/tag/v1.2.0. Note that you will need to run the program as an administrator for the unfreeze feature to work.
Hopefully this works for others!
WHOA - What is this?
Is this legit?
When using this, do we have disable the 1st two cores still? Or does this take care of the freezes automatically?
Do we need to anything other than running this when POE2 is running?
Windows 11 24H2 (Steam), AMD 5800X3D, RTX 4070 Ti Super 16GB, 32BG DDR4 3200, Samsung 980 Pro SSD Last edited by Stormscourge#2254 on Dec 18, 2024, 6:51:42 PM
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Posted byStormscourge#2254on Dec 18, 2024, 6:48:30 PM
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Replying in this thread as well:
Okay, I think I found an actual fix. So setting the affinity of PoE to disable the first two cores will prevent your computer freezing, but PoE still gets stuck in a loop at 100% CPU without being able to make progress. When this happens, you can set the priority of PoE to realtime and whatever it's waiting on is then able to get scheduled and PoE unfreezes. You should then change it back to normal priority when the loading screen si done.
The new version of PoEUncrasher detects PoE freezing, and then does this to unfreeze it, resetting it after the loading screen automatically. The new version is up at https://github.com/Kapps/PoEUncrasher/releases/tag/v1.2.0. Note that you will need to run the program as an administrator for the unfreeze feature to work.
Hopefully this works for others!
WHOA - What is this?
Is this legit?
When using this, do we have disable the 1st two cores still? Or does this take care of the freezes automatically?
Do we need to anything other than running this when POE2 is running?
+1 Curious as well
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Posted byCTambo64#6495on Dec 18, 2024, 6:55:43 PM
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Wonder if poe built-in anticheat is responsible for this. To hard freeze windows without even ctrl alt del working you have to operate on lower levels than normal software should. I had client crashes, especially before switching from DX12 to vulkan, but never pc freezes. Windows always handled the crash.
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Posted byEchothesis#7320on Dec 18, 2024, 7:00:05 PM
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The fact that they’re now shifting the blame to others (Windows version), despite countless reports of the same issue on older platforms, raises serious doubts for me.
This thread is mostly about a change Microsoft made to improve Ryzen performance in Win11 24H2. There are other issues mixed in which need to be teased out and treated separately. That's why you're confused. It's why engineering hard.
Without a doubt, this is either the fault of Microsoft (OS) or AMD (CPU driver). However, the responsibility for applying a workaround seems to be assigned to application developers for some unknown reason. Ubisoft has applied a workaround for their games, GGG just needs to figure out a workaround for theirs.
It's really hard to point fingers here. A modern OS and its device drivers should not allow an application to hard lock your system. But GGG should have seen this coming since it's also a problem with PoE1 and 24H2 has been available for testing most of the year.
Timing also sucks. Shortly before PoE2 released, 24H2 was forced on people who didn't have Ubisoft games installed and 23H2 is no longer available to download from official sources. Some folks with older installs could roll back, but if you built a new PC from Black Friday sales then you probably installed 24H2 and have no reasonable way to get 23H2.
So how do I get this issue with Win10? How do my friend gets it with his Win11 23H2? And how come our other friend does not get it with his Win11 24H2?? This is not due to operating system.
Please stop spreading Misinformation whether by accident, on purpose, or by not reading the thread. This crashing is happening on every possible system, every possible hardware configuration, and every single iteration of windows from Win10 every version from home to Pro, Win 11 24h2, 23h2, or any other version from home to pro. This is all GGG and Path of Exile 2 and its process in which it loads into the system. This is not the fault or Windows or any processor or any other hardware or incumbent software.
Please read the Thread and all the info being reported by the player base before pressing blame. This is all GGG and the Loading Process of the game.
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Posted byWolfeAndedare#6437on Dec 18, 2024, 7:07:24 PM
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