Hard crashing PC locks up

tried launching the game today and hard locked my whole PC on enter world loading screen.
rebooted, immediately tried again and full system lockup again before even trying to enter world.
updated BIOS to latest version from last week and tried changing from dx12 to vulkan, again full system lockup on enter world loading screen.
during lockup i notice fans go to 100% and whole system slows to a crawl (cursor etc), eventually fans go back down to idle speed and system is locked up.

i already got over 15 hours in the game during 1st week so i imagine it's probably some more recent patch that caused the issue.
my whole system is brand new (other than GPU), less than 2 weeks old. all drivers etc up to date.

w11 24h2
9800x3d
1080 ti
I want to share my input.

I have played this game for about two weeks or so (played PoE 1 for years) and I haven't had a single crash yet and loading screens never locked up so far.

Loading screens takes 2-3 seconds, CPU goes up to 60-70% in a second and then down again to 10-15%, and at the same time the fans goes crazy too, and then down into idle again, so something seems really off with the game in these situations - no doubt.
A game that seems to require alot of power during these situations doesn't seem normal at all.

I just want to share my specs and settings so people won't just think some stuff is automatically bad and won't work because someone says so and then gets blamed for it and that you should stay away from it. Not saying it's not GGG's fault, because I really don't know, but I am sure that there is room for performance optimizations from their side, but everything works for me (so far atleast).

i9-14900KF
Z790-F BIOS 2703
NVIDIA Geforce RTX 4090 (v566.36)
DDR5 6000Mhz 64GB (XMP enabled)
Windows 11 (23H2)

Optimization for games in windows mode is off.
Hardware Accelerated GPU Scheduling (HAGS) is on.
I haven't messed with the cores at all.

In game-settings:

DirectX 12
Vsync Adaptive (144)
Dynamic Resolution on
Resolution 1920x1080
Upscale Mode NVIDIA DLSS
HDR off

Graphics medium to high

Nvidia reflex On Boost

Triple-buffering off


Ask me about anything for other settings and such that you are interested in for comparison.
Do any of the devs even check this place? Is anyone from the game’s development team going to comment? As for me, I didn’t have any freezes since the game launched, but lately, it’s literally unplayable – the game freezes every time I use a teleport, it’s a complete disaster…
"
skmzarn#7294 wrote:
I want to share my input.

I have played this game for about two weeks or so (played PoE 1 for years) and I haven't had a single crash yet and loading screens never locked up so far.

Loading screens takes 2-3 seconds, CPU goes up to 60-70% in a second and then down again to 10-15%, and at the same time the fans goes crazy too, and then down into idle again, so something seems really off with the game in these situations - no doubt.
A game that seems to require alot of power during these situations doesn't seem normal at all.

I just want to share my specs and settings so people won't just think some stuff is automatically bad and won't work because someone says so and then gets blamed for it and that you should stay away from it. Not saying it's not GGG's fault, because I really don't know, but I am sure that there is room for performance optimizations from their side, but everything works for me (so far atleast).

i9-14900KF
Z790-F BIOS 2703
NVIDIA Geforce RTX 4090 (v566.36)
DDR5 6000Mhz 64GB (XMP enabled)
Windows 11 (23H2)

Optimization for games in windows mode is off.
Hardware Accelerated GPU Scheduling (HAGS) is on.
I haven't messed with the cores at all.

In game-settings:

DirectX 12
Vsync Adaptive (144)
Dynamic Resolution on
Resolution 1920x1080
Upscale Mode NVIDIA DLSS
HDR off

Graphics medium to high

Nvidia reflex On Boost

Triple-buffering off


Ask me about anything for other settings and such that you are interested in for comparison.


what is the path to these settings:
Optimization for games in windows mode is off.
Hardware Accelerated GPU Scheduling (HAGS) is on.
"
Jurgi87#8053 wrote:
Do any of the devs even check this place? Is anyone from the game’s development team going to comment? As for me, I didn’t have any freezes since the game launched, but lately, it’s literally unplayable – the game freezes every time I use a teleport, it’s a complete disaster…


i'm guessing it's the time of year, they're probably all out for the holidays.
will likely only be fixed early january.
"

what is the path to these settings:
Optimization for games in windows mode is off.
Hardware Accelerated GPU Scheduling (HAGS) is on.


Rightclick Start -> Settings -> System -> Monitor -> Graphics -> Change standard settings for graphics
"
After reading numerous reports, I think the game has a huge issue.
...
Very bad DEV's. They should fire the DEV's and get new ones.

"
It's just games fault

Joe, I bet you didn't read the single post. At least you could post something useful like DxDiag.log with your configuration instead of blaming GGG for no reason. Or at least blame them for the actual reason like lack communication.
Last edited by cursorTarget#1174 on Dec 26, 2024, 1:06:18 PM
Seems to crash to desktop more often when in group.
Crashed while in trial and now my Djinn is gone and unable to continue. Had one more and was in group and same crash to desktop, unable to rejoin and lost another djinn " This Sanctum has already been opened, so it can no longer be joined". Other non crashed party members can complete without me, no ports, etc to re-join. I'm out of Djinn orb now for my 2nd trial award - back to farming and will avoid doing any group victories until they can fix the crashes.
Last edited by Glaucoma#5828 on Dec 26, 2024, 1:34:03 PM
"
"
After reading numerous reports, I think the game has a huge issue.
...
Very bad DEV's. They should fire the DEV's and get new ones.

"
It's just games fault

Joe, I bet you didn't read the single post. At least you could post something useful like DxDiag.log with your configuration instead of blaming GGG for no reason. Or at least blame them for the actual reason like lack communication.


I've sent them in PM, like they asked, so don't be a smartass!
I am done with this game. This is a week of me troubleshooting the crashes in Vulkan or Dx12. Dx11 straight makes the game unplayable. I cast something, I lag and die.

I am an older guy that comes from working 10 hour days and comes home to feed the family. I am lucky if I get 1 or 2 hours of game time a day. I have spent the last 2 or 3 days troubleshooting this crash. I have made progress that now I get to see my character screen. If I am really lucky, I even see the game for about 2 seconds before getting an error object crash. This is the only game that it happens to.

I am seriously done. Keep my $30. I have learned more about processor adjustment, tweaks, tuning, app priority, and who knows what else during this week than I have in a lifetime.

Thanks GGG.

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