Hard crashing PC locks up

After todays hotfix, I no longer required poeuncrasher. the PC is not freezing but the game still locks up time to time in maps but one good thing is the waystone is not bricked. So I can relogin and continue to complete it.

It would be good if the death animation of bosses and rares in maps are reduced. It causes some lag everytime.
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I, as most of us here, signed up to play an incomplete version of a software product, not to stress test my hardware to the point of failure.
People in these threads are the ones who decided to look into the problem and make it heard. Those not here are the ones most at risk of bricking their equipment, cause they will think "Here it goes crashing again, but it is EA, so it is normal".

They need to address it publicly. The longer they go silent and the issue goes unfixed the longer those not on here will play this lottery.

If it only crashed to desktop, no problem, I would be the one making the choice to risk crashing out of maps. Right now there is only the choice of risking losing a pricey machine to play this uncomplete product.
And their hotfixes are at fault as well. Every new hotfix tried is another dice roll of bricking my system.


Exactly... the problem is there are so many rabid GGG glazers that will NOT let anything negative be said about their golden child company, and will stop at nothing to lay blame on the part of the consumer to save GGG from any criticism.

Just provide an update... I don't think that's asking for too much.
PC still freezes after recent pactes. Before it only happened on locations loading screen. Now I can't even get to the log in screen and PC freezes on GGG logo. Literally unable to play, like at all. Don't wanna risk bricking my PC trying to log in. Happened 3 times in a row.
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Zullin#6858 wrote:
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Nyek#6508 wrote:

The game is an EA access title, by its very description that means expect the game to not be complete IE bugs galore, software issues etc etc etc. The very tag itself is implied that things may go wrong the fact your going into every single post to post about negative reviews is just pathetic, we bought early access to a game to test it and push its limits both on our end and on their end, the devs have hit stumbling blocks that are impacting peoples abilities to play the game and they have fixed multiple crashing instances since this bug was brought to light. Stop being a child, it gets fixed when it gets fixed, in the mean time go touch grass their are more important things in life than spam whining on a games forums to post negative reviews, I paid for early access and that is exactly the experience I have received.


I, as most of us here, signed up to play an incomplete version of a software product, not to stress test my hardware to the point of failure.
People in these threads are the ones who decided to look into the problem and make it heard. Those not here are the ones most at risk of bricking their equipment, cause they will think "Here it goes crashing again, but it is EA, so it is normal".

They need to address it publicly. The longer they go silent and the issue goes unfixed the longer those not on here will play this lottery.

If it only crashed to desktop, no problem, I would be the one making the choice to risk crashing out of maps. Right now there is only the choice of risking losing a pricey machine to play this uncomplete product.
And their hotfixes are at fault as well. Every new hotfix tried is another dice roll of bricking my system.


Would you say that their official forums is public?
Would you say the various discords are public?

Anyone who thinks a game should be hardcrashing their pc continually and doesnt look into it nor stop playing said application that is causing the crashing is at fault, am sorry but common sense has to come into play here. GGG are at fault for a faulty product which they have already publically addressed multiple times, fixing multiple crashing instances whilst creating many others.

You mention there if it was desktop crashing then you would be the one making the choice to risk crashing........ once you hard crash a couple of times you also have the chance to make the choice to stop playing until the games devs have come out and said this issue is fixed but instead choosing to risk your hardware by continually starting up the game that has a known issue and then proceed to lay blame everywhere except to yourself. EA has been ongoing for a month at this point, as mentioned they've communicated with us for multiple crash fixes but that isnt public enough or good enough? What do you expect outside of this early access being a complete and bug free game which we all knew we were not getting because its EARLY ACCESS.

I've made plenty of complaints myself and my work around works for this particular issue for me otherwise I wouldnt even be starting up this game if it was hardcrashing through my work around. Keep raising awareness of the issue but jesus christ man, take some accountability for your own stupidity
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civillis#3298 wrote:

It must be game issue, because my OS never crashes.
I use Discord, can watch video or twitch on other monitor and it doesnt affect any of that at all, only game goes boom and disappears from the screen

You're talking about completely different crash. Read the topic carefuly.

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xqflint#0181 wrote:

I think you´re actually missing the impact that a bunch of unhappy people crying about their frustration has to a company´s image and revenue. And having 365 pages of users saying your product is sh*t surely raises investor´s eyebrows.

If you´re a dev you might not care about it, as the company financial´s is "not your problem".. but image is always someone´s problem.

I already answered to this tens pages ago. Are you sure it is GGG's fault and not the system? When you blame GGG for that you must have evidence or at least be aware of the internals of the kitchen under the hood. Don't you think GGG added the bug on purpose just to annoy people? It's absurd! Or do they deal with something REALLY difficult to trace and fix? It's very understandable (at least for me), because the roots of the problem are out of their scope. When you blame GGG and don't blame the other guys it's ... well it's a little bit hypocritical. Average Joe thinks if THIS game crashes and freeze his PC for him - the problem is in THIS game. But it is only because he's unaware.

If downvoting the game makes you feel better, go on. But the bug will be fixed only when software engineers deal with it.

Look at this, after several pages of my reply (or your) the new tourists will come and post "fresh new method" how to avoid and FIX the crash - download PoEUncrasher, roll back to 23H2, disable affinity, disable in-game clocks, change the build, feed the dog, whatever.

"
if you dont have the problem, stop posting here, this thread is for BUG REPORT, not for you to try to educate people or say what they need to do/think

I think you're out of touch. As a client, I want things to be fixed, because it is question of time when my system starts to hang up. I believe the problem persists in my configuration but conditions to trigger the crash are not met (yet). I understand it's difficult to comprehend for you. Post tech details or leave, stop arguing.

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yubom#7152 wrote:

Why the hell would they ignore it, while putting out 6 patches in 4 days fixing 8 client crashes.

Do you guys hear yourselves? lmfao

Exactly! They don't.

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Cainrith#2807 wrote:

In UK and EU the court does not even look at it, they simply order refund and if it is contested by the seller, then that seller will have a really bad day because of an incredible fine flying their way.

Any evidence that the PoE 2 is the real reason of the crash (GGG's responsiblity) and not anything else? The question is pretty simple.
Same boat as others, won't be playing more until a proper fix is out. It worked fine for me until last week, now it's a 50/50 to hard freeze in a loading screen.

Specs: Ryzen 5800x, win 24H2.
IGN: PantsAreSilly
"
Nyek#6508 wrote:

Anyone who thinks a game should be hardcrashing their pc continually and doesnt look into it nor stop playing said application that is causing the crashing is at fault, am sorry but common sense has to come into play here. GGG are at fault for a faulty product which they have already publically addressed multiple times, fixing multiple crashing instances whilst creating many others.

I already made the choice of not playing this game until they do a big patch in which they directly address this issue.
And it is my fault for not reading into their hotfix note to see that it is as vague as it could be. So me trying this hotfix is entirely on me.

But I don't see them doing anything other than leaving it as a footnote in the list of fixes.
When a piece of software is a danger to hardware, the developer needs to at least shrug off the responsibility if anything bad happens (ideally they fix it). How do you do it? You give a notice to users. They didn't do anything of the sort. Commenting on threads that talk about the issue asking to send them diagnostic reports is not a notice, neither is making a note in a hotfix of maybe fixing it somewhere.
The forums are public, as is discord but their communication was confined to specific threads and discussions. No pinned threads, or announcements.
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Voltus5#2180 wrote:
they dont know why its happeing, thats why they havent posted. No sense in them saying " we dont know "


they should absolutely say something. maybe like, "please don't try play while it crashes your pc until we fix it"
"
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civillis#3298 wrote:

It must be game issue, because my OS never crashes.
I use Discord, can watch video or twitch on other monitor and it doesnt affect any of that at all, only game goes boom and disappears from the screen

You're talking about completely different crash. Read the topic carefuly.

"
xqflint#0181 wrote:

I think you´re actually missing the impact that a bunch of unhappy people crying about their frustration has to a company´s image and revenue. And having 365 pages of users saying your product is sh*t surely raises investor´s eyebrows.

If you´re a dev you might not care about it, as the company financial´s is "not your problem".. but image is always someone´s problem.

I already answered to this tens pages ago. Are you sure it is GGG's fault and not the system? When you blame GGG for that you must have evidence or at least be aware of the internals of the kitchen under the hood. Don't you think GGG added the bug on purpose just to annoy people? It's absurd! Or do they deal with something REALLY difficult to trace and fix? It's very understandable (at least for me), because the roots of the problem are out of their scope. When you blame GGG and don't blame the other guys it's ... well it's a little bit hypocritical. Average Joe thinks if THIS game crashes and freeze his PC for him - the problem is in THIS game. But it is only because he's unaware.

If downvoting the game makes you feel better, go on. But the bug will be fixed only when software engineers deal with it.

Look at this, after several pages of my reply (or your) the new tourists will come and post "fresh new method" how to avoid and FIX the crash - download PoEUncrasher, roll back to 23H2, disable affinity, disable in-game clocks, change the build, feed the dog, whatever.

"
if you dont have the problem, stop posting here, this thread is for BUG REPORT, not for you to try to educate people or say what they need to do/think

I think you're out of touch. As a client, I want things to be fixed, because it is question of time when my system starts to hang up. I believe the problem persists in my configuration but conditions to trigger the crash are not met (yet). I understand it's difficult to comprehend for you. Post tech details or leave, stop arguing.

"
yubom#7152 wrote:

Why the hell would they ignore it, while putting out 6 patches in 4 days fixing 8 client crashes.

Do you guys hear yourselves? lmfao

Exactly! They don't.

"
Cainrith#2807 wrote:

In UK and EU the court does not even look at it, they simply order refund and if it is contested by the seller, then that seller will have a really bad day because of an incredible fine flying their way.

Any evidence that the PoE 2 is the real reason of the crash (GGG's responsiblity) and not anything else? The question is pretty simple.


Ok so if the problem is with the system and not the game, why am I getting the same errors on XBOX? I´m not a PC player.. look at the Xbox forum and you´ll understand.
We´re not running Windows 24whatever... we don´t even follow the same update schedule.

So you have a game that is freezing and crashing on multiple OS versions and systems, but you´re trying to convince us that the game is not the problem...

Gina.. go back to your desk and answer those customer complaints.. you´re not fooling anyone here.

PS: Before you say "oh, it´s microsoft"... here´s a link to the same complaints from PS5 players: https://www.pathofexile.com/forum/view-thread/3622972
Last edited by xqflint#0181 on Jan 10, 2025, 7:43:19 AM
One last thing to try to get this game to stop crashing:

Change your MINIMUM Processor State to 5%, if it's set to 0%:

The setting is in your Windows Control Panel -> Power Options -> Change Plan Settings -> Change Advanced Power Settings -> Processor -> Power Management -> Minimum Processor State -> enter 5% -> APPLY -> OK

https://www.minitool.com/lib/minimum-processor-state.html

If it's already set to 5% on your system, then ignore this. It won't help you.

0% is only recommended for laptops to conserve battery charge. 5% is the standard for always plugged-in desktops.

Might help some people.
Windows 11 23H2 (Steam), AMD 5800X3D, RTX 4070 Ti Super 16GB, 32BG DDR4 3200, Samsung 980 Pro SSD

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