Hard crashing PC locks up

What i notice today when i completed maps. Different than 2 days ago.

- 2 days ago the cpu and videocard go hot when i kill a rare mop and the loot drops on the ground in a node map.

- And when i hit the button travel on the node than the game go to the loading screen en renderd the map and everything in the map. Why iknow the map is rendering that is the only time when the cpu hits 2 a 3 seconds 100% it is sort of the same as by some games when you renderd the shaders for the first time from a game.

yesterday i had 2 updates from Windows 23H2 after the update installed the cpu and videocard are not hotter anymore than 62 des.




I have still the option to install W11 24H2 version of windows. I had installed in the first time 24H2 version but after i notice that W11 did very weirdf not only with gaming but also other things i uninstalled the 24H2 version. I dont no if there is an option to downgrade from 24H2 to 23H2 if that is the fix for you try it out.

For what iknow now you cant download the 23H2 version from the official site. Only with a third party site.





i can still update to the latest version of w11 but i dont do that. If version 23H2 works and it save what is than the reason to upgrade it.

Just know microsoft and some other people says always update to the latest version if you can. what iknow that is sometimes so not true ;)
Last edited by Laroun#5594 on Jan 15, 2025, 11:08:42 AM
What doesn't help is that the forum community managers appear to have merged many [hard lock - crash - bsod] issues into this thread and it is likely doing a disservice in our attempts to troubleshoot the issue.

Some are experiencing hard locks during loading screens while others are experiencing game crashes and/or BSODs which are very diffirent things.

This merge has mixed everything together and made a mess.
Last edited by AnimalK#4462 on Jan 15, 2025, 11:11:50 AM
"
AnimalK#4462 wrote:
I've sent GGG my memory dump with info..

There is clearly an issue with a graphics driver or SSD driver and Windows kernel. Windows recently introduced new functionality for drivers on how to handle tasks related to Windows DPC.

A game cannot hard lock your computer without failure in kernel space which the game has absolutely no control of.

Anyone yelling at GGG understands nothing of how an operating system works.

No way anyone here (with some exception) to comprehend that, it's behind their horizon of the understanding. It's wrong forum.

Appreciate for the dumps. People like you actually help to fix the things.

Unfortunately the freeze affects other OSes, so it's definetly we have some complex and broken logic on low level layer shared both for Windows 10, 11 (and NT variant for the XBOX) and some Linux systems.
"
Any program on your computer can cause a BSOD if it's creating a memory leak, a CPU overload, a thermal overload, a voltage shortage or simply a conflict of some sort.

To suggest POE2 can't initiate such a system crash is laughable.

Just LOL. How about the clothes store, did they sell a lot of stuff today?

PS really LFMAO :D
Last edited by cursorTarget#1174 on Jan 15, 2025, 11:32:23 AM
I will eloborate quickly on how to fix this.

I have already posted a solution post on forum, you can find it here: https://www.pathofexile.com/forum/view-thread/3692665

Basically, you cannot fix this error if you are on Windows. It is a hardware specific issue, but it is not caused by faulty hardware.

It is a kernel issue, it happens very deep in the system.

Not every CPU is prone to this, and disabling XMP can somewhat help in prolonging gameplay (but you will lose alot of performance on AMD).

Fx. my 4790k does not have this issue, even with a very high overclock to 4.9 and 2133mhz DDR3 ram. My 5700X3D cannot play this game on Windows.
On steamOS, runs butter smooth + has true shader caching so your shader bar never moves.

TLDR: Install Linux or accept crashes.

SteamOS exists. Take the plunge.

Edit: X3D CPUs seem to be more prone to these issues, somehow.

This forum moves fast so if anyone has more questions you can add discord for quick reply / support on how to fix: blastedlandsgod

This will also fix every single CTD / Event Viewer / Kernel Crash
Last edited by GriefLord69#7121 on Jan 15, 2025, 11:57:47 AM
"
I will eloborate quickly on how to fix this.

I have already posted a solution post on forum, you can find it here: https://www.pathofexile.com/forum/view-thread/3692665

Basically, you cannot fix this error if you are on Windows. It is a hardware specific issue, but it is not caused by faulty hardware.

It is a kernel issue, it happens very deep in the system.

Not every CPU is prone to this, and disabling XMP can somewhat help in prolonging gameplay (but you will lose alot of performance on AMD).

Fx. my 4790k does not have this issue, even with a very high overclock to 4.9 and 2133mhz DDR3 ram. My 5700X3D cannot play this game on Windows.
On steamOS, runs butter smooth + has true shader caching so your shader bar never moves.

TLDR: Install Linux or accept crashes.

SteamOS exists. Take the plunge.

Edit: X3D CPUs seem to be more prone to these issues, somehow.

This forum moves fast so if anyone has more questions you can add discord for quick reply / support on how to fix: blastedlandsgod

This will also fix every single CTD / Event Viewer / Kernel Crash



Stop spreading missinformation. It's game fault thats all. We had to wait for an update, not do everything to let game work...


Let's compare this to renting a car. Your car doesn't even start. What would you do? Call rent company to fix it or try to fix it by yourself starting from changing tires ;)?
Last edited by Skundlony#4448 on Jan 15, 2025, 12:28:43 PM
"
Laroun#5594 wrote:
I read some post of you guys, did you know that there is a thread from Kieren GGG above this thread that they know about the freezing problem and investigating it. wait when they say there is a fix for it. Everyone is spamming all the time about it xD.



well to be fair THAT IS NOT what they are talking about it's 2 different things. you have crashes to desktop and HARD FREEZE LOCK UP pc it's even happening to people on previus windows and linux, if you don't have the problem... get lost you don't know shat of what we are talking about.
"
"
Any program on your computer can cause a BSOD if it's creating a memory leak, a CPU overload, a thermal overload, a voltage shortage or simply a conflict of some sort.

To suggest POE2 can't initiate such a system crash is laughable.

Just LOL. How about the clothes store, did they sell a lot of stuff today?

PS really LFMAO :D


Dude, it's been over a month. You're really still this confused? It's been over a month and you're still in this thread just totally missing the point and spouting off nonsense showing how little you know. Actually pretty impressive levels of both dedication and delusion.
"

Stop spreading missinformation. It's game fault thats all.

Are you software engineer?
"
GPython#5980 wrote:
Dude, it's been over a month. You're really still this confused? It's been over a month and you're still in this thread just totally missing the point and spouting off nonsense showing how little you know. Actually pretty impressive levels of both dedication and delusion.

Your point is to yell at GGG and cry like most of andies are doing here. Want to help and not just cry? Learn how to debug the programs and invest your time into it. At this moment you're completely out of touch despite other users from the IT industry several times pointed that the problem is pretty complex. Read some books instead of burning your time playing games.
Last edited by cursorTarget#1174 on Jan 15, 2025, 1:36:19 PM

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