POE2 - Crash to desktop after 30-40 minutes (Maybe solved)

Issue is still present, About 30 minute into gameplay i get KERNELBASE.dll error that crashes my game.
Tried with the 2 latest nvidia drivers.
Other than that the game runs perfect.
I THINK I HAVE FIX.

I played 30 hours without crash but noticed i wasnt getting max FPS.
I turned down my settings slightly because i personally like lots of frames.
Started getting crashing every 30 to 60 minutes and thought it was the latest patch or something.

I used nvidia's driver manager to reset POE 2 back to recommended settings.

played for 2+ hours without crashing.

if you changed graphics settings for whatever reason try resetting them with nvidia driver manager client

EDIT: Not sure if settings reset helped but I crashed once over the course of 6 hours. I then went to Act 3 cruel to finish a boss i missed and crashed twice in 15 minutes.

After thinking about it ~95% of my crashes were in act 3 cruel. Would be curious if others are crashing in this act.
Last edited by BreadAndButta#4319 on Dec 13, 2024, 4:33:45 AM
can confirm having same issue.
"
Hi,

The game crash randomly after several minutes of play.

In other thread, a workaround is to downgrade win11 version from 24H2 to 23H2, my window is already a 23H2 version, so I can't try to solve this issue with this workaround.

Ryzen 7 7700X
GEForce RTX 3080
32GO Ram
Window 11 23H2
Driver are up to date.
Steam integrity files verified

There is no message during the crash from an error manager, but in the win11 event viewer there is this error:

Window event log:
AppName PathOfExileSteam.exe
AppVersion 0.0.0.0
AppTimeStamp 6753c34c
ModuleName KERNELBASE.dll
ModuleVersion 10.0.22621.4541
ModuleTimeStamp 8ca6fab8
ExceptionCode e0000001
FaultingOffset 000000000005fb4c
ProcessId 0x1fac
ProcessCreationTime 0x1db4885d524c01c
AppPath D:\SteamLibrary\steamapps\common\Path of Exile 2\PathOfExileSteam.exe
ModulePath C:\Windows\System32\KERNELBASE.dll
IntegratorReportId dcfcff53-5443-4c63-ae8d-d8488bfb9ee6
PackageFullName
PackageRelativeAppId

Regards.


hey

there is an already existing thread for this topic!
Please use:

https://www.pathofexile.com/forum/view-thread/3594471


long story short in 108 sides: no permanent working solution so far.
PC/game keeps still crashing

Recommendation to stop playing until fix, or play without multithread under 30fps.

Otherwise u will damange your system permanently
my solution was to disable global c-state in bios. Never had a crash again
I found a solution for me!

I just set 2 things that made it stable for me:

1. goto your game files and locate the 2 different .exes
2. set bott of them to comp mode 'Win 8' and both of them to 'Run as Admin'

Just had 2 hours of gameplay without a crash or even coming close to 100% CPU load

So just in case you have tried everything to make it run, this is another "solution"

Just for clarification:

My Rig:

Ryzen 7800X3D
64 GB DDR5 RAM
RTX 3080Ti

Last edited by DrDrax#3022 on Dec 22, 2024, 10:01:31 AM
Out of curiosity. What temps are you getting with your 7800x3D? This game regularly pushing my cpu to 80C which doesnt really ever happen with other games. Might be a incorrectly installed heatsink on my side?

Report Forum Post

Report Account:

Report Type

Additional Info