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POE2 PS5 Order issues

Hi,

I tried writing to support multiple times without any luck, so I decided (and learned) to write on the forum and see if anyone can help me get a few questions answered.

I bought the Liberator of Wraeclast Supporter Pack but I don't know:
1. Where to get the extra game keys I got
2. Who to contact to get my shirt, hoodie, and art book

Also, I only started playing on PS5 recently, because of the couch coop feature and the ability to have the whole family play on the same console. And I registered a POE2 account from the PS store. I can't connect my Steam account because its already tied to another account (don't even know how). Would deleting the POE account connected with Steam let me re-connect my Steam account to this account and how does one do that exactly?
Last bumped on Mar 30, 2025, 2:41:11 AM
Were you able to solve this issue??
Heya,

If you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible!

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