my old email address no longer exists

Update: and again no email...
Update: still no email received...
"
Update: still no email received...


It's ok I sent an email with all the details I know they ask (had account name, 5 characters, my email, list of transactions, the request and the reply was asking for this info. They don't even read them
Update: still have not received an email....
Update: still no email received.....
i got reply saying "have you tried contactinhg your old email provider to get email back?" what the F is that response the provider doesnt exist anymore how would i even attempt this and i did explain it in the FIRST email which they replied to... what kind of customer support is this and its allmost 2025 and answers take WEEKS.. just make automated system or hire more customer service ppl during rush to solve these cases within a day or 2max
"
sepfire#4873 wrote:
i got reply saying "have you tried contactinhg your old email provider to get email back?" what the F is that response the provider doesnt exist anymore how would i even attempt this and i did explain it in the FIRST email which they replied to... what kind of customer support is this and its allmost 2025 and answers take WEEKS.. just make automated system or hire more customer service ppl during rush to solve these cases within a day or 2max



try posting on reddit or youtube, you will be deleted immediately, no chance...
Last edited by Thronebreaker#5230 on Dec 24, 2024, 8:28:00 PM
Reminder for GGG, that this issue with not updated email, about which users are asking to update/change is breaking ToS, so should be number one priority for your company to complete requests like this.
Update: a new day and no new email
I'm afraid we're currently expecting delays responding to players emails due to the launch of Path of Exile 2 Early Access. One of our team will get back to you via email as soon as possible.

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