Lost acess to my early acess on steam
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Same here, after 3 hours of playing "Your account deos not have access to PoE2 early access" :(
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Same problem
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Yape same, and i really want to play it but i don't want to pay again!
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I have the same problem, but now I understand why. If you purchased the key from a source other than the official one, the key was likely revoked. It was probably provided as an extra with a bundle purchase or something similar. That’s why you lost access and didn’t receive the 300 coins.
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Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.
If you obtained your early access through purchasing one of the Early Access packs, please also include the transaction ID of the purchase. This can usually be found alongside your receipt of payment provided to you by the payment processor you used. If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key. | |
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how long does it take to get a response? I wrote an email in the morning, I'm still waiting
Last edited by kubiaczek#1966 on Dec 27, 2024, 9:39:17 AM
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didn't get any answer for days now, don't get your hopes up... :(
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Same here, i wait 5 days to get a respond from GGG and nothing. What can i do?
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