SERIOUS BUG: Main Weapon DISAPPEARED after equipping another item on controller (POE2)

just lost my 20+ div wand and i am not looking to spend this for another one. this is extremely disheartening and worth quitting over.

i am playing on pc with mouse and keyboard. i was trying out different scepters to figure out spirit requirements and i assume this was when the wand disappeared.

does anyone know if GGG rectifies these situations or should i just quit?

I would hope they reimburse us. The data has to be traceable. I have exact map location and time I lost my sceptre. Unsure if it's just wands and sceptres? It appears to happen when the player has a full bag and switches their mainhand weapon?

Please fix this GGG

Just received an email response and they have stated no compensation will be provided to the player. So yeah, that's the end of my poe2 experience

Same thing happened. Full bags swapped my sceptre which was +5 minion level with spirit, dmg, etc. worth ~20 divs replaced with garbage sceptre that overwrote my main sceptre. Totally ruined my build. I;m fresh out of currency to buy another and this is going to set me back weeks to earn the currency. Especially since I can't farm t15 maps anymore due to the set back.

Im going to reach out to support and see if i can get some help and I'll let you know.

edit: no luck with support. got a boiler plate responses