Customer Support Update

good

2 MONTHS AND NOT EVEN AN ANSWER
GG GGG

All I want is the points I bought to post to my account.

There is not a single person that works at GGG on this forum. Just bots..No one capable of doing anything.. like nothing.. bots edit and delete posts and send basic messages.

No Real people from ggg ever read or get forwarded ANY thing on this site.

Our account are locked and anyone that can do anything at GGG does not even know about the issue id bet.

Emailing support is useless with out a ticket system for Us.. How do we know if a vindictive employee just mass deletes or deleted emails. What should we do just wait.. forever or should we ALL send more emails? Should we set up a auto senders or forward our spam mail....
Its been two months and nothing in support has been fixed or transparent on how you are fixing the issue.

They dont care.

It is now over 2 months since I contacted the Support via email.
I asked the support to move Twitch drops and Points from one account to another account; I have two connected accounts and started the game with the one account without Microtransaction points (If the UI in the character creation would have been better, it would be obvious with which account you start the game, but thats another discussion...)

Anyway.

For over 2 months I did not get ANY email from Support back. NOTHING.
Not a single mail checking if thats my account or details such as character-names etc....
(Support-mails do not get deleted by anti-spam - I receive notifications for sales in the shop)

In the meantime I now switched my main account and started new, since I also wanted to see the endgame and I needed stashtabs...

Will Support contact me ever? Don't know. And to be honest, I don't care anymore.
I hope that I will never ever have to contact Support for something.

GGG, your support management is trash.
Your support systems are trash (if you ever had any).
Your support processes are trash.

I feel sorry for all players whos accounts were banned and have to wait till Support responds via carrier pidgeons.

How do I unlink my accounts

ps5 from my steam account