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I have also had my account stolen, might have happened earlier than christmas, but I'm not sure; I only just recently found out when trying to get back to the game after like 3+ years of not playing. I'm talking PoE 1 account, free-to-play.
Emailed support a bit more than a month ago, no response yet. Trying not to lose all the hope.
Come on, keep the hope alive!
Well, I'm trying. But at the same time I don't want to be dissapointed if I won't get the account back. I invested so much time and work into it that I'm sure I won't get back to playing if I have to start from the scratch.
Since I haven't played for like 3 years, I'm really fine waiting those 3 extra months or whatever. I only hope that, eventually, someone will actually, genuinely be willing to look into it. Becasue if they do, I'm sure they'll find obvious signs of the account having been hacked and that whatever the reason for the ban was (I can see that the account has been banned) was the hacker's doing.
I'll update if I get a response.
I hope the GGG can work hard
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bro same here they dont give a shit
It's only shit, we only have to wait and have no choice
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More than 40 days have passed, but no reply from ggg
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Just got my account restored, after nearly 3 months, stay strong op
Last edited by JakeyBuoy#6873 on Mar 7, 2025, 4:32:17 PM
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Posted byJakeyBuoy#6873on Mar 7, 2025, 4:31:23 PM
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How long have you waited for the last letter
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Just got my account restored, after nearly 3 months, stay strong op
How long have you waited for the last letter
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Just got my account restored, after nearly 3 months, stay strong op
How long have you waited for the last letter
from 20th of january till 6th of march, at which point somebody picked up the slack and replied to the next few emails quickly
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Posted byJakeyBuoy#6873on Mar 8, 2025, 6:29:27 AM
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Just got my account restored, after nearly 3 months, stay strong op
How long have you waited for the last letter
from 20th of january till 6th of march, at which point somebody picked up the slack and replied to the next few emails quickly
Today, I checked my email and provided a series of my personal information. However, it seems like they didn’t notice it and kept asking for my IP address, even though I’ve already explained that I am a Chinese user and do not have a fixed IP. I’ve been using a VPN to access the site all along. I feel quite frustrated. After waiting for 40 days, I only received such a perfunctory response
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Now that I have successfully regained access to my account, I’d like to thank ggg again and hope that more people can also recover access to their accounts. With this, this help post comes to an end. I also want to thank everyone for their responses, and I hope you all can resolve the issues you encounter.
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Posted bymygod123982#3620on Mar 10, 2025, 3:44:07 AM
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Now that I have successfully regained access to my account, I’d like to thank ggg again and hope that more people can also recover access to their accounts. With this, this help post comes to an end. I also want to thank everyone for their responses, and I hope you all can resolve the issues you encounter.
Good to hear, I'm happy for you. That gives me some hope. I'm gonna remain patient and hopefully be able to regain my account as well.
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Posted byBehdadExile#7920on Mar 10, 2025, 2:01:22 PM
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