support has been absolutely horrendous and disappointing

wow
We're currently handling a large volume of support requests. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
And what is crazy is that I still have not heard a single thing...........Since December 19th. I can't even imagine how much money you guys are losing out on right now from people like me who literally can't even spend money let alone get some normal issues taken care of LOL.
no response for over 2 weeks since last reply, and instead of doing their job, they delete my complain reply on forum. nice job
"
Medicean#3671 wrote:
no response for over 2 weeks since last reply, and instead of doing their job, they delete my complain reply on forum. nice job


Yep. Still haven't heard a single reply.
I'd imagine I'm getting to the point where I will have to go through paypal to get a refund because they are taking so long and I can't risk waiting.

Pretty pathetic. I genuinely expected more from GGG.
"
karnaij#7052 wrote:
It is a joke 3 weeks the only answer I got was asking me for the info the first email gave exactly and I went above and beyond in the first one with trasaction ids and poe1 characters but no... my account is still locked... feels intentional at this point.

that happened to everyone.

All reponesed is "copy-paste"
"
Medicean#3671 wrote:
no response for over 2 weeks since last reply, and instead of doing their job, they delete my complain reply on forum. nice job

40 days dude. 40 days of silence. Its very sad :(
Nov 21st ive been waiting 59 days for them to finish my Mtx transfer from xbox to pc
"
Vaalfator#4118 wrote:
"
Medicean#3671 wrote:
no response for over 2 weeks since last reply, and instead of doing their job, they delete my complain reply on forum. nice job

40 days dude. 40 days of silence. Its very sad :(


Still no response.
Very impressed.
Much WOW.
So good.
STILL
NO
RESPONSE
LMFAO

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