support has been absolutely horrendous and disappointing

39 days， lol

"

Medicean#3671 wrote:

no response for over 2 weeks since last reply, and instead of doing their job, they delete my complain reply on forum. nice job

Same like you

still no response btw
will start seeking action through paypal to not run out of time
actually pathetic at this point
never been disappointed in GGG until this

My Path of Exile 2 Early Access Nightmare: Account Is STILL Locked!
https://www.youtube.com/watch?v=WqYOj3mtMoc
Used 3rd party software, to record his gameplay for a POE2 review - he purchased the game twice.

(PoE2) I'm Currently Evading a Multi-week Account Lock by Ignoring GGG Support
https://www.youtube.com/watch?v=0O-GvMrbE6I
Guy changes his password and username after being hacked because GGG's solution is preventing users from playing a game they purchased, after they are.

WARNING! - Accounts Locked For Weeks - AVOID SUPPORT - Path Of Exile 2 | Mature Gamer
https://www.youtube.com/watch?v=7pjxGQ1ArhY
GGG punishing player by locking his account for reporting hack.

ANOTHER DATA BREACH AT GGG? Path of Exile Account Got Locked After Anonymous Refund From Xsolla
https://www.youtube.com/watch?v=6e7QQf5vnHI
Admin has his account stolen, via steam, admin tools used to ruin experience of user, hacker stole the account, then got it banned to prevent a report.


If they like to invalidate children here are 4 grown men who thankfully made immortal youtube videos on the topic, i made one, others made one, its just screaming at a camera. we make em because all of the deletes.

"

easy1x#2826 wrote:

Y'all really dropped the ball this time around.
I understand its a big release, Its EA, blah blah blah.
You guys should have been way more prepared.
This is really just unacceptable.

absolutely. I still miss 300 coins from the EA, that sit in the wrong subaccount. I contacted them December 7th. December 30th I get feedback that they could assist me, ever since I haven't head back from them.

I'm a patient person, but this legit is the first time in 30ish years of gaming I actually feel scammed.

And imagine, it's by the company itself not a player in the game. Feels bad man. I'm right there with ya haha, it's laughable at this point, like I said in my last email to support. Basically done with it, if I don't get a reply soon I'm just going to refund through steam citing they (GGG) aren't following policies/protocol and just find another game to play.

+1

"

Noxiran#8704 wrote:

"

easy1x#2826 wrote:

Y'all really dropped the ball this time around.
I understand its a big release, Its EA, blah blah blah.
You guys should have been way more prepared.
This is really just unacceptable.

absolutely. I still miss 300 coins from the EA, that sit in the wrong subaccount. I contacted them December 7th. December 30th I get feedback that they could assist me, ever since I haven't head back from them.

I'm a patient person, but this legit is the first time in 30ish years of gaming I actually feel scammed.

Same day #55 now....

Still waiting on support, or for them to lock this thread.

just fyi still haven't had a response
somehow
how the actual F is this possible lmao