support has been absolutely horrendous and disappointing

I keep checking once a week these forums to see if I am the only one that's being ignored by this company. I planned to play this game for a long time, now I feel disgusted by their practices and don't even want to play it anymore, regardless of how good the game might be.

I've been waiting for a response since Christmas. I'd understand slower response time during holiday period but there's no reason now. Communications and Support is incredibly poor right.

I know Mods trying to help too but the copypasta is literally the WORST thing you can hit someone with.

support responded to me after 2 whole months and they didn't solve anything for me, but they delete my responses and threads in the forum every time I write about it or tell them about it.

How strange that they didn't delete your post, they already deleted like 5 similar ones

Yikes...

Deleting people's posts makes the whole situation another level worse than the shitshow currently is. What the hell???