support email estimated
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Yes I did, I got an reply, but that reply was 48 hours ago :) so I just need to wait.
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" I didn't understand, you got a reply 48 hours ago? And why you said "still nothing?" Can you explain it to me? Are they even answering anyone? How many days should i be expecting to lose on this shit? |
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i got an answer, they asked some questions about my account and since then no reply the whole week.
Last edited by blackspellofdestrvction#5379 on Apr 21, 2023, 7:25:44 AM
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" I'm currently in the exact same state, i got my answer today, they ask me some questions and now i have to wait for almost another week, so nobody's problem is beeing solved right? hahaha and the best part is that none of this is my fault and i did nothing wrong, sadge... |
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ive never had any problems with the ggg support, but now, as more player play the game, it almosts feels more and more like an indie company
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are support tickets still backed up? been waiting on my response for a while now lol.
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" yes. |
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"amazing |
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8 days, got two emails with questions and never a next useful response ? Are you fucking kidding me ? How much do you give a shit? And you better answer this post without an automated answer.
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" Hmm, if you are trying to change e-mail on your account / recover your account then the process made by GGG management for this is, several questions via e-mail about the account to confirm that you are indeed the correct owner of the account. Also, I think this may be handle by the "account investigation" department inside GGG and not normal support (it's a much smaller department). So that could explain the wait. Lastly please remember that it's GGG management that allocate "manpower" to GGG department....... |
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