Help and Information - POE 2 Early Access Key Not Applicable - Forum

I just purchased a supporter pack and have an early access key, but I am receiving an error that says "This key is not applicable to your account". Is anyone else having this issue? Last bumped on Jan 1, 2025, 3:16:38 PM	Posted by Koolkit#3395 on Nov 21, 2024, 5:20:31 PM Quote this Post
I have the same issue	Posted by rictlin#2453 on Nov 22, 2024, 7:35:29 AM Quote this Post
A friend of mine is having the same issue. He has only launched the game once on Playstation.	Posted by SelryamZephine#3713 on Nov 22, 2024, 12:54:15 PM Quote this Post
Hi Exiles, as it states here: " How to redeem a key? Upon purchasing your first supporter pack that includes an Early Access key, that key will be automatically redeemed on the account the purchase was made. You don’t have to do anything else, just download the game client when it’s available and login on launch day! If you're unsure about your status, or want to view any of your keys, this information is available under my-account/early-access. If you have purchased a key and/or have access granted for one PC game client (Stand-alone, Steam, or Epic), but wish to play on another game client, you will be able to do so by claiming a key to unlock access to that client. These are available at my-account/early-access and can be redeemed on the relevant platform's store. Please note these keys only unlock the client in your library, they do not on their own provide early access to your account. As an example, if you purchase a Supporter Pack through the Path of Exile website, you will be able to claim a key to unlock the client in your Steam Library. Please contact support@grindinggear.com if you are not able to join Early Access once it has released.	Posted by Nichelle_GGG on Nov 23, 2024, 5:25:23 PM Grinding Gear Games Quote this Post
Guessing it's because they gave all past $480+ supporters EA access automatically instead of needing to redeem a key. So we have the base key from these supporter packs to give away also (e.g., 5 instead of 4 for Liberator of Wraeclast)? Edit: I have 5 keys that all say "Used: false" but am also getting the not applicable message. Last edited by Anomaly33#2899 on Nov 27, 2024, 2:28:42 AM	Posted by Anomaly33#2899 on Nov 27, 2024, 2:22:49 AM Quote this Post
I dont understand it. I want PoE 2 on my steam account. Ive got one key from a supporter pack and one from the 480$ of purchases. Do i have to do anything else to get it on steam or will it just apear on steam if we can download the game? If not, wich code do i have to enter on steam? Dont want to mess this up since i want to give one of my keys to a friend. Thanks for help.	Posted by macmoogle#3725 on Nov 27, 2024, 4:21:06 AM Quote this Post
" macmoogle#3725 wrote: I dont understand it. I want PoE 2 on my steam account. Ive got one key from a supporter pack and one from the 480$ of purchases. Do i have to do anything else to get it on steam or will it just apear on steam if we can download the game? If not, wich code do i have to enter on steam? Dont want to mess this up since i want to give one of my keys to a friend. Thanks for help. the key that says steam is the one u activate on steam "Ah, salutations my children... are you ready for your daily dose of smooth jazz?"	Posted by moonmidnight#2015 on Nov 27, 2024, 5:50:50 AM Quote this Post
Same here	Posted by Gaahnt#1249 on Nov 30, 2024, 2:31:36 PM Quote this Post
I'm also having the same issue. honestly quite confusing. I wonder if the keys can be used on release on the 6th?	Posted by PachuriNoreiji#7970 on Dec 3, 2024, 8:03:59 PM Quote this Post
go here if it says in green you have EA then you have EA and if you want to play on steam click claim under steam (in link below) copy code paste code on steam under games activate a product on steam https://www.pathofexile.com/my-account/early-access	Posted by LegitWicked#5086 on Dec 3, 2024, 8:12:32 PM Quote this Post