Merging Accounts
bump. same issue, emailed and no reply after a week
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" DUDE THANK YOU SO MUCH! REALLY HELPED!!!!! |
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This sucks :( Its been 8 days now since i sent them a mail. I know they have a shitload of things to do before going on the holiday break. BUT COMON, theres soooo many people having this issue.
Just a simple post like "We know about this issue and will sort this out after the holidays" or what ever. Just something so we know were not beeing ignored. For some of us, these EA money actually was a big deal. Specially with xmas around the corner <3 On a side note tho, IM HAVING A BLAST!!! Freakin love the game. Having a merged account with zero characters and 300 EA points SUCK!!!! “Be the change that you wish to see in the world.”
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8 days since I emailed too, with no reply.
300 coins on the wrong sub-account. And I can only link Twitch to the wrong sub-account as well. I'd probably be buying more coins too. But I'm hesitant to even re-roll on the other sub-account until they offer at least some sort of response. If they had been more clear about the account merging process, I never would have gone through with it. But it seemed the proper thing to do. Now I've got coins and Twitch cosmetics just mocking me from an empty account. And I know I could re-roll. I'm only level 51. But this is a problem of their making and they should rectify it. |
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10 days without a response, I can no longer handle not having space in the tabs, and although I would be interested in putting more money or improving the package purchased, I cannot improve it or it would be of no use to me since my characters are in the other account, also I don't want to cause more problems or give them an excuse for not wanting to migrate the characters because they have 2 identical early access packages.
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Also in the same boat, twitch drops and skins on one account and 300 points from EA on another account... emailed support a week ago, so far not even a 'we got your email' response...
Anyone managed to solved this problem? Last edited by xGovernador#0962 on Dec 19, 2024, 6:00:26 PM
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Same thing, only realized it when i did not see the twitch drops in the game ;(
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interesting
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Same issue here. 300 coins on one account and twitch drops on the other one. I know it is EA, so I don't want to go mad about it, but as long as I don't know what will happen I don't want to buy anything. Which is pretty annoying because of some nice offers. Should I also contact the support or just wait what happens?
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Identical issue. Two accounts, the premium currency went to an incorrect one :/ Contacted GGG a few days ago. Hope they'll sort all this our soon
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