Hard crashing PC locks up

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interbeing#5112 wrote:

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interbeing#5112 wrote:

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nikoleagle#5373 wrote:

it has something to do with shader cash, or at least partially. Today my game refused to boot in town multiple times in a row. I ave cleared dx12 and minimaps in user C:\Users\%username%\AppData\Roaming\Path of Exile 2

and wuala - it worked

Thank you for passing this along. So far I've had some good results with this, but I'll have to play for hours to determine whether that isn't coincidental. In the meantime here's a .bat file to automate what you describe.

USE AT YOUR OWN RISK
This deletes all files within these three folders.
It also launches Path of Exile 2 by App ID.
It may be worth clearing cache in between loading zones, but I don't know yet how the game might respond to that.

del /S /Q "C:\Users\%username%\AppData\Roaming\Path of Exile 2\ShaderCacheD3D12\*"
del /S /Q "C:\Users\%username%\AppData\Roaming\Path of Exile 2\ShaderCacheVulkan\*"
del /S /Q "C:\Users\%username%\AppData\Roaming\Path of Exile 2\Minimap\*"

start steam://rungameid/2694490

If anyone happens to be interested in testing this, add those three del commands to a batch file (like clearcache.bat) and use AutoHotkey or something to run it.

With that done, just tap the hotkey to run the batch file before loading a new zone. I am not sure yet whether this works or not long term but anything is worth a try at this point!

This looks very interesting - it never occurred to me to delete shader caches... I'm going to set this up as a scheduled task to run perhaps every 5 minutes or so, and see if that makes any difference. (not the last command obviously :D )

Same issue here, getting hard locks during loading screens. 3070ti, ryzen 9800X3D.

have been setting the affinity to -2 cores to avoid hard locks but crashes are still there.

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Pyroga#2822 wrote:

Unless you bring solid evidence to the table related to this specific issue, just saying "it has to be bad" has no concrete foundation and only brings confusion.
Thank you.

Imagine how much of a loser you have to be to repeatedly come into a thread where people are experiencing full system crashes, to belittle, mock and downplay the severity of their issues. Like you could be playing the game but you choose to waste your time doing this?


Stop posting these braindead takes. People absolutely can damage their hardware with crashes like these and that stuff isn't always immediately apparent. This stuff has been on going for months and is effecting more and more people/systems by the day. If you aren't someone experiencing these problems, nobody needs your useless opinion.

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Lilith#3312 wrote:

People absolutely can damage their hardware with crashes like these

How do you know?

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cursorTarget#1174 wrote:

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Lilith#3312 wrote:

People absolutely can damage their hardware with crashes like these

How do you know?

Power spikes from system crashing, same way you can brick hardware if you just unplug your PC. I'm pretty sure a BSOD nuked my sound card since you know... it literally stopped working after the BSOD caused by POE.

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smeppe#2506 wrote:

Power spikes from system crashing, same way you can brick hardware if you just unplug your PC. I'm pretty sure a BSOD nuked my sound card since you know... it literally stopped working after the BSOD caused by POE.

On the test machine while developing the drivers / kernel mode services we have several tens (sometimes hundreds) bug checks per day. And it doesn't affect the hardware. Powering up the system inflicts the stress indeed but not the bug check / hang up itself. Are you software engineer?

Gm...
same problem here.
PC crashes on loading screen.
While gaming cpu is at 50-55%. Ramps up to 100% when loading screen starts and
PC freezes. Nothing works except for cold restart.

System :
7700X
16GB DDR5 6000
4080 Super
Windows 11 latest build

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cursorTarget#1174 wrote:

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smeppe#2506 wrote:

Power spikes from system crashing, same way you can brick hardware if you just unplug your PC. I'm pretty sure a BSOD nuked my sound card since you know... it literally stopped working after the BSOD caused by POE.

On the test machine while developing the drivers / kernel mode services we have several tens (sometimes hundreds) bug checks per day. And it doesn't affect the hardware. Powering up the system inflicts the stress indeed but not the bug check / hang up itself. Are you software engineer?

Stop pretending you're a high level software engineer. If you actually were one, you'd know exactly how power cuts affect hardware. You can simply google "power cuts affecting hardware" and get more than enough results to see how that actually happens. Spoilers: they don't necessarily physically damage your hardware, mister software engineer.

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cursorTarget#1174 wrote:

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smeppe#2506 wrote:

Power spikes from system crashing, same way you can brick hardware if you just unplug your PC. I'm pretty sure a BSOD nuked my sound card since you know... it literally stopped working after the BSOD caused by POE.

On the test machine while developing the drivers / kernel mode services we have several tens (sometimes hundreds) bug checks per day. And it doesn't affect the hardware. Powering up the system inflicts the stress indeed but not the bug check / hang up itself. Are you software engineer?

Cloud Network and Security Architect. Power is the #1 cause of all hardware failure. Anytime something shuts down or starts up unexpectedly it is the most likely time for a failure. That is why devices have boot up and shut down procedures that run, that is why you should wait before restarting a machine. You can even see it on some devices that residual power is in the system when you fully disconnect power and a light takes a few more seconds to turn off. You can see it on power monitors when you boot up hardware the initial spike.

The BSOD wasn't the "cause" of the hardware failure. It was just another system. I got a BSOD because my system crashed from POE which caused hardware failure. A full system crash can and will cause hardware failure.

Sound card worked. PoE locked up, resulted in a BSOD, after restart sound card no longer worked.

Look I'm not asking GGG to replace the sound card or anything, I wasn't even going to mention it until I saw people start saying "this can't brick hardware" because it can and did. You should not play PoE2 until this bug is fixed because it can damage your PC.

In case any of you other brave souls want to test the game with a PowerShell script that constantly clears the shader caches:

First of all, go to Start Menu. Search for Developer Settings. Then navigate to PowerShell > Change execution policy (etc) to ON.

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while ($true) {
Write-Host "Clearing caches..."
Remove-Item "C:\Users\<REPLACE_WITH_YOUR_USER_NAME>\AppData\Roaming\Path of Exile 2\ShaderCacheD3D12\*" -Recurse -Force
Remove-Item "C:\Users\<REPLACE_WITH_YOUR_USER_NAME>\AppData\Roaming\Path of Exile 2\ShaderCacheVulkan\*" -Recurse -Force
Remove-Item "C:\Users\<REPLACE_WITH_YOUR_USER_NAME>\AppData\Roaming\Path of Exile 2\Minimap\*" -Recurse -Force
Sleep 60 # Wait for 60 seconds
}

Copy paste the above into a file named clearcaches.ps1. Right click the file in Explorer, Run With PowerShell.

I don't know what the optimal interval might be, so that might need to be tweaked. So far I have had good results, but YMMV.