Hard crashing PC locks up

FYI: No "solution" here will ever fix the issue. The only true solution is disabling multi-threading. To lessen how bad the crash happens, you can disable CPU cores on the process so it only freezes the game and not your PC. Nothing else will help.

Claims saying it's 24h2 are untrue as well. It happens on older versions of Windows as well.

This is an issue with their async thread code resulting in memory violations. It causes an infinite loop trying to read an invalid pointer when loading new levels, which never completes so just eats performance. The reason why disabling some CPU cores works to not cause a complete crash is because processes do not all share the same threads on those cores. Likely if you disable CPU0 from POE2, Windows core functions will have some headspace on main to work with so you can end the process from taskbar.
Last edited by peepeepoo#1611 on Dec 16, 2024, 9:42:14 PM
OK, after a few days playing with zero problem on ps5, tried to get back to my witch on pc. First load, hard crash, oh well, back to ps5
"
Kaltern#5539 wrote:
I have had some good success with an app called Process Lasso. You can use this to specifically set a rule for the PoE2 process to drop to IDLE priority and unassign 2 cores if the CPU usage rises above 95% for a second, and then remain at IDLE for say, 10 seconds. And then resume normal processes.

Find the tool here: https://bitsum.com/

To do this:

* Open Options, CPU Limiter
* New CPU Limit Rule:
Process match: pathofexilesteam.exe
When CPU use is: 85%
For a period of: 1 seconds
Reduce by this many cores: 2
For a period of: 10 seconds.


I also use ProBalance settings:
Advanced/
Leave all settings except:

Lower to idle priority instead of below normal: Ticked
Ignore all foreground processes: Unticked
Change affinity during restraint: Ticked
CPUs: 2-15 (or how many cores you have, just ensure you start at core 2)


This has immediately solved the issue for me - and it even decreases load time dramatically as well. Any tool that can reduce the CPU priority and remove cores will probably work, but this can be done on a rule basis per running process.

Of course, I cannot say if this is guaranteed to work for everyone. But I can say I've had hardlocking constantly, and I've now been able to play for 5 hours continuously. Except for one REALLY off bug that may be a server issue (says my controller is unplugged then dumps me back to the login screen).



This totaly fix my problem, no more freeze that hard lock your pc, but you might have some freeze, but keep the control of your pc, so you can just kill PoE with task manager.
"
FYI: No "solution" here will ever fix the issue. The only true solution is disabling multi-threading. To lessen how bad the crash happens, you can disable CPU cores on the process so it only freezes the game and not your PC. Nothing else will help.

Claims saying it's 24h2 are untrue as well. It happens on older versions of Windows as well.

This is an issue with their async thread code resulting in memory violations. It causes an infinite loop trying to read an invalid pointer when loading new levels, which never completes so just eats performance. The reason why disabling some CPU cores works to not cause a complete crash is because processes do not all share the same threads on those cores. Likely if you disable CPU0 from POE2, Windows core functions will have some headspace on main to work with so you can end the process from taskbar.



Infinite loop causing crash sounds believable to me because it felt like I was back in my college intro to cs course being a total noob. The silence makes me think the issue is worse.

PirateSoftware's crash seems like it was only client-to-desktop crash. Although hard to tell cause hes literally a tech god and can boot back into the game at lightning speed.

Final Edit: I dont think his gaming PC is freezing like us for the small snippets of his VOD i saw. RIP
Last edited by godimpulse#1516 on Dec 17, 2024, 12:06:53 AM
I've just submitted another refund request with steam. 19 hours played, 40+ crashes. So sick of this. I shouldn't have to disable cores or download third party software to limit my CPU % just so I can kill the crash with task manager. It's such a ridiculous problem and I really just can't wrap my head around how they can't even acknowledge this issue. I feel robbed and cheated. I would have rather just spent $70 on Call of Duty. Talk about a cash grab, at least the COD games don't behave this way. Unbelievable.
Last edited by chrisEm119#1403 on Dec 16, 2024, 9:52:42 PM
Wild they didn't even address this in todays announcement. Like ok, maybe it will take some time to fix. Bu tat least let us know what is happening. Todays announcement sounds like all is well and they're off for Christmas now lol
FIX THE FUCKING GAME I CANT BELIEVE THIS
"
Horcsch#7198 wrote:
Open Nvidia Control Panel Open 3D Settings
Go to App specific settings, choose POE (64 and the other)
At the bottom of the list change the Vulkan/OpenGL thing to DXGI Swapchain
In game, change DX12 to Vulkan

Crashes are gone. No need to mess with SMT or Process Lasso


After trying nearly everything else in this Thread without any changes, this worked!
I can now play with Engine Multithreaded enabled. Played all day yesterday with no crash, before i couldn't even get past the first loading screen before the Login.
"
FYI: No "solution" here will ever fix the issue. The only true solution is disabling multi-threading. To lessen how bad the crash happens, you can disable CPU cores on the process so it only freezes the game and not your PC. Nothing else will help.

Claims saying it's 24h2 are untrue as well. It happens on older versions of Windows as well.

This is an issue with their async thread code resulting in memory violations. It causes an infinite loop trying to read an invalid pointer when loading new levels, which never completes so just eats performance. The reason why disabling some CPU cores works to not cause a complete crash is because processes do not all share the same threads on those cores. Likely if you disable CPU0 from POE2, Windows core functions will have some headspace on main to work with so you can end the process from taskbar.


This one makes sense. I had managed to track the issue until the point where I was pretty sure that PoE2 is trying to use system APIs improperly but couldn't specify how it did that.
Last edited by Cainrith#2807 on Dec 16, 2024, 10:09:54 PM


https://www.twitch.tv/videos/2322265173?filter=archives&sort=time&t=0h19m39s


^ Dude is running Windows 23H2 and a INTEL i9 14900K CPU and a RTX 4090 24GB GPU.

The ONLY thing that worked to let him get into the game to play for a bit was to completely lower or disable every single graphic setting and make the game look ugly and bland. He kills the Devourer boss, and then as soon as he portals back to town - CRASH!

Nothing works. Doesn't matter what CPU you have, or what Windows you have, or DX vs. Vulcan, or anything else. Your system will eventually crash while playing POE2. If it hasn't yet, you are simply on borrowed time.

This guy's frustration is what everyone here has been going through this past week.

Not a peep from GGG on this? Why? Where are they?
Windows 11 (Steam), AMD 5800X3D, RTX 4070 Ti Super 16GB, 32BG DDR4 3200, Samsung 980 Pro SSD
Last edited by Stormscourge#2254 on Dec 16, 2024, 10:21:34 PM

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