Hard crashing PC locks up

Just +1ing this post. I believe all of my hard lockups were during a loading screen, but nothing in the logs seems to correlate to anything.

AMD Ryzen 7 9800X3D
32GB RAM @ DDR5-6000 CL36
Geforce RTX 4090
Windows 11 24H2

Nothing else really running besides Steam, Discord, web browser.
+1, always on loading screen

win 11
rtx 3060
i5 12400f
32gb ram
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duraz0rz#2874 wrote:
Just +1ing this post. I believe all of my hard lockups were during a loading screen, but nothing in the logs seems to correlate to anything.

AMD Ryzen 7 9800X3D
32GB RAM @ DDR5-6000 CL36
Geforce RTX 4090
Windows 11 24H2

Nothing else really running besides Steam, Discord, web browser.


Are people using fullscreen windowed (borderless) mode? I am asking because I was worried about overlays (steam overlay, discord, etc.) and things like vsync/gsync, frame rate limiting having something to do with this.
Speculation isn't gong to help much, this is obviously a coding issue, when loading assets. Likely due to poor memory management, or as I said before, a stuck cycle causing an infinite loop.

Until GGG figure out the cause, there is nothing we can do except turn off multithreading,
Same issue is happening to me, I'm afraid of playing it and bricking my PC to death — I can't afford that because I use this same PC for work.

I have a Windows 10 22H2
AMD Ryzen 9 7900x3D 12-Core
32 RAM DDR5
GeForce RTX 4080

This does not seem to be entirely related to Windows 24h2, it feels more like something to do with AMD Processors, can't really say for sure.

The issue is the CPU spikes like crazy during Loading Screens and in Towns, simply standing afk in any Town heats up the CPU to about 85ºC, whereas in game normally it stays just slightly above 60ºC; A similar thing happens during Loading Screens, where the CPU can heat up to nearly 90ºC

I think these spikes in heat are causing the PC to shut down in order to avoid damage, I don't know, I'm no expert.

For further reference, here are the CPU temperatures during certain games that I've played recently:

- Dota 2 barely gets above 60ºC
- Age of Empires 4 stays slightly above 60ºC with occasional 70ºC during massive battles.
- Silent Hill 2 Remake peaks around 75ºC, but never got to 80ºC
- Alan Wake 2 can hit the occasional 80ºC, but its usually very very briefly, probably a loading issue as well.
Last edited by NargAmon#2145 on Dec 9, 2024, 11:37:32 AM
bump - hoping for a fix soon
I recently replaced my 7950x3d with 9800x3d. World of warships and Poe 2 would crash. All different ways. I reloaded my os. Did not fix it. Windows 10. I checked asus, another bios update. Updated bios. When i updated the bios prior for 9800x3d i forgot to turn of the igp. I let it ride but after updating the bios to the latest version i went ahead and turned off the igp. Now my computer runs flawless in poe 2 besides the texture error. My recommendation is to load into bios and disable the integrated graphics igp. My motherboard is asus 670e gaming. Its under advanced cpu inl think. Look for nb.

........POSSIBLE FIX........

To recap: disable integrated graphics in bios.

........POSSIBLE FIX........

Good luck!

Edit: I also want to add if you do decide to disable the igp, be sure to go the amd support and reinstall the amd drivers/chipset afterwards. It removed the amd igp software and drivers.
Last edited by Athridar#6882 on Dec 9, 2024, 12:33:18 PM
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duraz0rz#2874 wrote:
Just +1ing this post. I believe all of my hard lockups were during a loading screen, but nothing in the logs seems to correlate to anything.

AMD Ryzen 7 9800X3D
32GB RAM @ DDR5-6000 CL36
Geforce RTX 4090
Windows 11 24H2

Nothing else really running besides Steam, Discord, web browser.


Are people using fullscreen windowed (borderless) mode? I am asking because I was worried about overlays (steam overlay, discord, etc.) and things like vsync/gsync, frame rate limiting having something to do with this.


Going to fullscreen mode definitely helped my issues. Haven't froze my PC since. Only other modifications I've done is the VRAM set
ლ(ಠ益ಠლ) When you disconnect in the lab ლ(ಠ益ಠლ)
I'm going back to PoE 1 until they get a fix in place, this is a bit too serious for me to continue and I don't want to be messing around with my PC just to get PoE 2 to work — I can wait.

I work with my PC and can't afford to have it explode or something lmfao.
Same issue, X3D CPU, but using Win10 22H2.

My system spec:
* Windows 10 22H2 (build 19045.5131)
* AMD Ryzen 7 5800X3D
* 32GB DDR4 RAM
* AMD RX 7900XTX
* AMD Adrenalin drivers 24.12.1 (latest version; released 05.12.2024.)
* Steam version of the game.

Usually the game starts to hang. If i quickly pres Ctrl+Alt+Del it then blue screens and restarts.
It usually freezes every 20-30 mins.

In the spoiler section are the diferent error types of errors from the Event Viewer.
The error 0x000000000003b699 appears multiple times.
This happens with DX12.
DX11 works without crashing, but causes stuttering due to on-the-fly shader compilation.

Spoiler

Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x67539b09
Faulting module name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x67539b09
Exception code: 0xc0000005
Fault offset: 0x0000000000d354b3
Faulting process id: 0x3b78
Faulting application start time: 0x01db4860ecb3fafe
Faulting application path: E:\Steam\steamapps\common\Path of Exile 2\PathOfExileSteam.exe
Faulting module path: E:\Steam\steamapps\common\Path of Exile 2\PathOfExileSteam.exe

Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x67539b09
Faulting module name: fmod.dll, version: 0.2.2.20, time stamp: 0x6578933b
Exception code: 0xc0000005
Fault offset: 0x00000000000b9180
Faulting process id: 0x3bbc
Faulting application start time: 0x01db48583c560d3e
Faulting application path: E:\Steam\steamapps\common\Path of Exile 2\PathOfExileSteam.exe
Faulting module path: E:\Steam\steamapps\common\Path of Exile 2\fmod.dll

Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x6753830a
Faulting module name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x6753830a
Exception code: 0xc0000005
Fault offset: 0x0000000000c51475
Faulting process id: 0x3118
Faulting application start time: 0x01db48582b9e7b40
Faulting application path: E:\Steam\steamapps\common\Path of Exile 2\PathOfExileSteam.exe
Faulting module path: E:\Steam\steamapps\common\Path of Exile 2\PathOfExileSteam.exe

Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x6753830a
Faulting module name: KERNELBASE.dll, version: 10.0.19041.5131, time stamp: 0x011921da
Exception code: 0xe0000001
Fault offset: 0x000000000003b699
Faulting process id: 0x130
Faulting application start time: 0x01db4855dd41df8a
Faulting application path: E:\Steam\steamapps\common\Path of Exile 2\PathOfExileSteam.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

The program PathOfExileSteam.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: c10
Start Time: 01db485622d13789
Termination Time: 4294967295
Application Path: E:\Steam\steamapps\common\Path of Exile 2\PathOfExileSteam.exe

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