POE 2 Complete PC Freeze while loading screen

same as everyone here.

ryzen 7 5800X3d
zotac 4070ti
64GB Vengeance LPX

Windows 11 24H2

every driver in existence up to date.

will they fix it ?
jesus

Just booted back up and PoE 2 is the only game this happens. I can play anything else without any crashing at all for literally years now

"

fistbang#5541 wrote:

Both Intel & AMD have recently seen voltage issues causing this locking behaviour.

Unfortunately this requires microcode update for the CPU and an update for Windows.

Without updating your BIOS any game/application can cause permanent damage and degrade your CPU performance.

https://www.techpowerup.com/327346/intel-confirms-13th-gen-and-14-gen-core-voltage-issues-fixed-with-0x12b-microcode
https://videocardz.com/newz/asus-statement-on-damaged-ryzen-7000-cpus-mentions-amd-expo-and-soc-voltage

This is not an issue with POE development, the same thing is occuring on many new titles.

To fix this issue update your BIOS to the latest version per manufacturers instruction. I recommend updating your Windows/Graphics drivers to the latest version.

Whilst in the BIOS it's also worth checking to see if your Memory XMP/EXPO configuration is setup correctly, if the crashes still occur try to disabling.

This issue is most likely to occur on Intel 13/14 and AMD X3D series with outdated BIOS

This is only happened to me on POE2, all other game works fine somehow. Now i am permanently stuck in act 2, if i ever tried to portal/teleport back to town, instant crash, task manager either didnt have time to respond or it is not a CPU usage problem for me, cause the usage is still at 49% and just everything freeze after a new patch, before that it was always the CPU usage.

CPU: AMD Ryzen 6800H
GPU: NVIDIA 3060 Laptop

I had to free up 2 Cores in Process Lasso... now the PC wont freeze but game still crashing. Switched from DX 12 to Vulcan ... seems a bit better but i currently cant log into act 3 City. Its getting unplayable.....

CPU: 5800X 3D
GPU: 4070 Ti Strix

Im very sure its something with the AMD CPU... Me and a friend of mine also had trouble in poe1 funny enough. Not to this extend but still i felt it. Crashed here and there... frame drops... stuttering. Espacially the cockwheels in loading screens. I also felt me and my friend always had trouble with the shader graph.. Huge spikes where other friend without any problems dont have those spikes. But again just a feeling. Im no expert....


PLEASE fix the crashed and look into AMD CPU problems. Srsly its getting unplayable at this point.

"

fistbang#5541 wrote:

Both Intel & AMD have recently seen voltage issues causing this locking behaviour.

Unfortunately this requires microcode update for the CPU and an update for Windows.

Without updating your BIOS any game/application can cause permanent damage and degrade your CPU performance.

https://www.techpowerup.com/327346/intel-confirms-13th-gen-and-14-gen-core-voltage-issues-fixed-with-0x12b-microcode
https://videocardz.com/newz/asus-statement-on-damaged-ryzen-7000-cpus-mentions-amd-expo-and-soc-voltage

This is not an issue with POE development, the same thing is occuring on many new titles.

To fix this issue update your BIOS to the latest version per manufacturers instruction. I recommend updating your Windows/Graphics drivers to the latest version.

Whilst in the BIOS it's also worth checking to see if your Memory XMP/EXPO configuration is setup correctly, if the crashes still occur try to disabling.

This issue is most likely to occur on Intel 13/14 and AMD X3D series with outdated BIOS

Strange that you say recent and link a Intel article from October this year and link an AMD article that is over 2 years old. Everything is up to date on my end, the issues didnt start like this until GGG started patching the crashing issue on the 9th with follow ups on the 10th which have made the game literally unplayable for me now.

Furthermore out of all the games I own and have played in recent history POE2 is the only game that has ever behaved like this and considering all the combinations of hardware that people have been posting over the various crashing threads that every single one us is being affected because our BIOS is out of date........ Give me some of what you are taking, seems strong as hell

"

Timothy_GGG wrote:

Hi everyone, whilst we have already been investigating this issue already, it would be massively helpful if you could provide your dxdiag output by doing the following on windows:

run > dxdiag > save all information

and sending me that file or it's contents in a private message.

Thanks!

FINALLY SOME REPLY
SENDING INFO NOW

"

Timothy_GGG wrote:

Hi everyone, whilst we have already been investigating this issue already, it would be massively helpful if you could provide your dxdiag output by doing the following on windows:

run > dxdiag > save all information

and sending me that file or it's contents in a private message.

Thanks!

cant send you info copied from notepad
it says can only contact support atm but it doesnt recognize support mail

tf?*

Sent a private message