"your account doesn't have access to path of exil 2 early access"
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If you obtained your early access through purchasing one of the Early Access packs, please also include the transaction ID of the purchase. This can usually be found alongside your receipt of payment provided to you by the payment processor you used.
If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key. | |
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Stop trying to resolve shit email by email, it's evident that thia is something that gone wrong on YOUR side GGG, and start restoring our access, u can bet you're ass that everyone that has played more then 2 hours "didn't" revoke payment or anything so many players trying to cheat for a key yeah right, is there anyone there that can make any decisions? Hiring more staff really to do what? Investigate if someone cheated for a key? Total nonsense, this is solely a error on your end...FIX IT ASAP
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All key sites stopped selling to GGG probally is revoking all those keys and forcing us to pay full price for a “free” game. Restore my account right now!!!
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" I wrote to Suport about a week ago with the details. No reply yet. That is the minimum, a suport that answers or not? |
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Anybody have any news for this topic ?? I have this error / this situation from yesterday, morę then 200 H in poe 2 and i get this note about not having Access to early Access.
I wrote mail to support@grindinggear.com but for now three no respond Last edited by bzyqq#3776 on Jan 7, 2025, 5:53:22 AM
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As Drew mentioned previously, if you obtained your early access by redeeming a key, you would need to contact whomever you received the key from regarding the status of the key. If the purchase that was originally made to generate the key was refunded or charged back, this would result in the key's access being revoked. If this happened, we aren't able to assist with this - you would need to contact the person you got the key from so they can check the status of their key.
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And that situation might be after more then 200 h im game ?? Not on moment of connecting or short after that ?? That was almost month a go, nobody will now even try to check this situation, from they point. For you GGG is someones foult not yours and for them is yours and not them, and for me it means i was abble to buy one key do i might buy second.
I will try ofcourse to contact whit them but respond please for my mail so i have yourst official statment on this topic and i might then do somting on this way. |
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I tried to look for some additional information and found an entry about the account not being linked to the Steam account or email,
Steam is linked (in fact, it disconnects the connection every refresh of site and then needs to be re-connected, which didn't happen with POE, only the error occurs with POE2), but it seems that I do not have an email assigned to the account (which is strange, to say the least) and when I try to add an email, I am redirected to Steam and when I confirm it, I get the following message: "You cannot modify login methods of a compromised account." in what sense is my account "compromised"?? What do you think about this JC_GGG |
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Is it possible that you already have another Path of Exile account under the email address you're trying to use? If so, you may need to reset the password on that account before you can attempt to merge the accounts. You can issue a password reset request here.
Unfortunately, if you continue to experience issues we wouldn't be able to assist further over the forums so you would need to contact our team at support@grindinggear.com for more assistance in that case. | |
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I have already sent an e-mail to your support and I still don't have an answer, that's why I'm trying to find information and test various solutions (I also wrote the code to the seller as you suggested).
just explain to me how I can have another account 1,600 hours in POE and now an additional 200 hours in POE 2 and only then would the issue of another account arise?? Let me remind you what I already wrote, while playing POE, the Steam account and the trading website were unpaired once every month or two. in the case of the trade poe 2 website, unpairing takes place several times a day, maybe this causes an error with emails and people lose access to the purchased early access |
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