Account Merge and Currency Transfer Issue
" I have a guess that me received letter is also a template auto-response. |
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" Same 3 weeks ago I finally got a reply on my ticket I responded immediately with no reply since for a very simple fix they could clearly see the coins went to the wrong account and they're just holding it hostage there with no Early Access meanwhile my other account that they gave me Early Access doesn't have the points makes no sense |
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" Yep, I responded immediately too... It's so sad to wait for a reply for 2 weeks, then wait for another 3 weeks again. I don't understand why there isn't a simple function to unlink accounts. It's also very frustrating that they claim to have a huge number of requests, but it seems like they've created bots that send template responses on the forums and to my emails. At least, that's the impression I've gotten. I hope something is being done about my issue, but after reading the forums, I'm not very confident in that hope. This is demotivating and makes me not want to play, because cross-platform functionality is important to me. As it stands, I have 300 coins on each account and I'm not spending them because I'm worried they might disappear from both accounts depending on how the merge goes. |
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Since the 18th there have been no results for my query...
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I am also paying attention to this issue. Please keep me updated if there are any new developments. Thank you.
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23 days no result for a simple request.
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27 days no result...
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I managed to come up with an intermediate solution. I just created another xbox account and connected it. The only thing is that I only have 300 coins at my disposal. But now I'm happy, because I can play cross-platform
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