your account does not have access to path of exile 2 early access
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I bought early acess trough eneba and after a few days of playing now it says i dont have early acess
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POE2 keys can only be acquired through supporter packs, and are NOT sold on their own.
What's likely happened.
Spoiler
Scammer/Dodgy person buys supporter packs
Get's a bunch of keys Sells the keys on third party website Charged back all the purchases OR if it was a stolen CC, the owner charged back Keys are then being revoked from all the accounts that used them Solution
Spoiler
Go talk to the third party website, cause GGG likely ain't gunna help yah. Cause they done nothing wrong.
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I'm the same i woke up today to find out that i lost my access
GG have to address this publicly this is not cool Last edited by zalios4#1815 on Dec 27, 2024, 9:13:21 AM
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Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.
If you obtained your early access through purchasing one of the Early Access packs, please also include the transaction ID of the purchase. This can usually be found alongside your receipt of payment provided to you by the payment processor you used. If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key. |
