microtransaction problems mail support

for four days, no one has been responding to the Microtransactions problems that have occurred.
can the authorities please hear our voice?

i have sent all the problems to the address you said. there has been no response or return for four days.

is there a reason it's taking so long? or is it not visible?

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Will_GGG wrote:

Hi there, if you have not already done so please contact us at support@grindinggear.com so that we can look into this with you. Please note that we are currently experiencing a high influx of inquiries, however we will respond to your email regarding this as soon as possible.

I did as you said. 5.it's been a day. still no answer came. can you help me?

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Ornex#5020 wrote:

is there a reason it's taking so long? or is it not visible?

Lets try the tens of thousands of support requests when they have a small support team, coupled with the hacked accounts issue that has been cropping up and with people loosing their EA access due to buying from dodgy key resellers Then to top it all off the holiday season.

It also dose not help that you have impatient people constantly seeking attention either demanding on the forums or just spamming email (which has the effect of delaying your ticket because each email resets your position in the queue)

it's nice to know that. thank you.

we have left 6 days behind. we're still waiting.

we have left 7 days behind. we're still waiting.

we have left 8 days behind. we're still waiting.