Account locked due to mass reporting

I got mass reported and account locked due to mass reporting by trolls.
Why is auto banning a thing?????

In case anybody is interested, here is the chat log
https://drive.google.com/file/d/1hh2xiuMgH636VYikiqJ8C2FspzYgSuBP/view?usp=drive_link

My name is kakgrean
Last edited by Edmund_GGG#4844 on Jan 2, 2025, 4:01:34 AM
Last bumped on Jan 2, 2025, 4:02:31 AM
I'm afraid we aren't able to assist with account-related issues via the forums. Please contact us at support@grindinggear.com so we can look into this with you.
I did, but why is auto banning a thing?
A few friends could literally ban anyone just by coordinating a group report.
After getting mass reported the game said I got muted for 24 hours, and a few moment later I got disconnected and account locked.
Is this permanent or not?

Why is there no information about anything?
As mentioned you'll need to contact us at support@grindinggear.com for assistance. We are not able to help with account-related issues over the forums for privacy and security reasons.
Look, I am pissed off. I absolutely did not pay money to lose it by some stupid people that thinks abusing the automatic banning system is funny.
At least you could tell me what do you mean by "contacting support".
What do I write in the email even?
Hello? Please provide instructions on what to write to support?
I have never done anything like this.
My friend is still logged in the game before I got banned.
How would I acquire the chat log? It's about an hour ago.

Please respond
dont worry when you message support they will clarify what information you need to provide, in a week or so

Report Forum Post

Report Account:

Report Type

Additional Info