Do not have access to Old email and Cant login
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So I deleted my old gmail due to it being cluttered with garbage junk emails and not using it.
Obviously I can login to this account on the website using my old email but the change email thing isnt actually sending emails to my new emails Im trying to use. I also cant play because the verify code it sends on POE is going to my old email. I messaged support but havent got a response back for several days I spent a lot of money on this account so Im not sure what to do now Last bumped on May 31, 2025, 12:21:31 AM
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Unfortunately, we aren't able to assist with account related issue over the forums. If you've already contacted us via support@grindinggear.com you'll need to wait for a response from the appropriate team members. We appreciate your patience!
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How long does the response usually take? its been 2-3 business days.
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" Some people are in the same situation as you are right now, and they are waiting since November of last year. 50+ days You can look here ,if you want to know more: Thread #1: https://www.pathofexile.com/forum/view-thread/3694081 Or this thread: https://www.pathofexile.com/forum/view-thread/3616595/page/39 Ot this thread:https://www.pathofexile.com/forum/view-thread/3598318/page/30 or this:https://www.pathofexile.com/forum/view-thread/3640149 If you already have sent email to GGG customer support prepare to receive your first reply from them within 10-14 days. They will ask you information about your account. Then you wait another 10-14 days for another question. And so on. The whole process may take several months. |
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lol they just removed my post from here
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Huh, this is crazy. This company in trouble?
Still no response Last edited by LeviathanElite#1924 on Jan 21, 2025, 3:58:16 PM
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Still no response
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Still no response, going on 2 months
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It takes weeks in between replies.
This issue started in January. It is now April. I've never seen customer support this bad. |
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Pretty insane
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