Customer Support Update

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steinamo#6835 wrote:

I appreciate you guys have been busy, but this message still doesn't really say anything that "wow we're busy!" The game is broken and freezes constantly.

I've had 1 crash in 250h of gameplay, so you might need to check what's wrong on your end before bashing GGG.

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Heck yeah, nice transparency. Only thing you are missing now, is that scamming is allowed, as a part of the game. I dislike the way of reacting to this, and i'm mindblown you guys are accepting it, and does not do anything about it, unless it's RMT.

Fix it, thanks.¨

@JC_GGG


Hey thanks for the help, you were right, and I now have access to my online account via website, I appreciate the quick response and help, now just waiting on the confirmation from customer services that the account closure has been cancelled, hopefully soon!

If ever you're looking for remote CS/TS hmu broski

When new league in PoE 1???

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I've had 1 crash in 250h of gameplay, so you might need to check what's wrong on your end before bashing GGG

Of course, thats why thousands of people eben witch high end systems have that Problem and even Microsoft is working in that because a Windows Update Made It worse.

What a delusional sight to refer it to the Users all the time ...

I hope that this message was not communicated only to be used as an excuse by the Forum Admins here. Every new thread that comes from the Help and Information section - uses this post to let the reporter know they are working on a lot of backlogs and that we have to be patient and just wait.

I sincerely hope that every issue gets sorted out.

Okay, I'm never getting a reply so I'm quitting PoE2 now.
The game itself is interesting, so I'll come back again.
Let me know when the number of support staff increases from 0 to 1, will you? :D