My account is about to be banned.

I swear people are just making up ways to create problems.

This has to be fake right?

It's like a new way to give yourself a headache every day here.
Not fake,
Waiting for the ban hammer !

Ill just make a new account and re buy the mtx for poe2
Can understand, but are you sure they aren't just gonna ban you as a person so every other account gets banned too?

Don't know GGGs stance in this, but when it's about money i can see them getting unhinged, eventually, good luck anyway!
Last edited by Rikku#7536 on Dec 3, 2024, 11:27:41 AM
i hope you are aware that blacklists for "charge back customers" exist

edit. i understand the frustration tho
Last edited by Drukaris#2806 on Dec 3, 2024, 11:31:21 AM
I think it is their policy for chargebacks to ban any other account created by the individual. I remember seeing a post talking about how expensive and time consuming chargebacks are for them so they dont take the action lightly.
I made it pretty clear after multiple messages with support back and forth
that if they couldn't remedy the situation then Id be forced to do it on my end.
they explained that they would ban the account. Witch is fine , I'm not about to eat 140$ because they refused to help with a fix.
if youre lucky they just ban the account and not your credit card and ip address

to be fair tho, that might not even be in GGGs hands
Last edited by Drukaris#2806 on Dec 3, 2024, 11:38:18 AM
"
Deviant#8289 wrote:
poe 2 is worth more than 140$ tho i also dont understand how can bank charge it back? you spent money and paid for the product and used it and you can just charge it back? doesnt make sense


Banks do it to protect their customers. Usually there's a process to verify that the merchant cannot/do not help. Obviously merchants do not tolerate it so that's why he said he'll get banned.
why didnt you ask support if guilds will transfer over?
before spending the money , you went and bought something in a game.
you got it , and then you go behind GGG back , and take back the money.

coz you will not get it in another game...
what....
I was almost in the same boat as OP because Im a guild leader in another game and Im bringing over friends so I was gonna buy all the guild tabs in PoE1 then transfer them to PoE2 BECAUSE GGG said that microtransactions would carry over! Glad I dodged that bullet and to me this is a BIG fail on their part pushing back the game so MTX could get sorted then not doing it for GUILDS?!!! They really lean too hard on the SOLO player experience and this shows it right in the wallet!

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