Hard crashing PC locks up
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I was totally unaware of this issue on my old Win10 system, had a real fright trying to get past the character select screen just now... Really don't feel like jumping through hoops and/or torturing a brand new setup.
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I run Windows 11 Pro, Update 24H2, on a Ryzen 5 5600X with a 3080 Ti and 32 GB RAM. When loading areas, the game would occasionally freeze, hardlocking my system and requiring a reboot. I have over 80 hours played, so I clearly can play the game, but this was very annoying.
A workaround that made this less annoying for me was switching to Vulkan as my renderer (in hindsight, I'm not sure this helped at all) and then, after starting the game, changing its processor affinity by removing two CPUs from the game process. You do that by calling up the Task Manager (Ctrl+ALt+Del), going to "Details", searching for the Path of Exile process and right clicking on it.   Makes no difference in performance from what I can tell and now only the game crashes. After a few seconds, Windows terminates the process, I get a desktop and can launch it again. Not a fix, but beats having to reboot a hard lock every time. Sure, I do want GGG to fix this issue. It's bloody annoying. But looking at it from another point of view, we basically had to tinker with every single game like this to get it to run back in the 286 & DOS days. It's a bit of a nostalgic feeling for me. Ah, the good old times! :D |
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Hey guys,
If you are having issues with game freezing and crashing during loading or mapping try disabling XMP profile in your BIOS if you have it, I've disabled it and it's been 3 days without a single crash (hope I don't jinx it) |
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Testing on Linux, it's the same.
I hear the first sound the game makes and it just freezes. Luckily it does not freeze the whole PC like on windows ... Somehow I was able to play for a while yesterday, today I cannot even start it. If I was on windows all attempts would be hard restart. So no this is not windows or specific windows patch related. The game is just broken, no excuses. |
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Bump.
So are we just gonna get a "Timothy_GGG acknowledgement" once a month in both threads and never have the issue fixed? Or just the never have it fixed? I hope for the former, but my bet is on the latter at this point. |
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Lost my patience, lost my trust. Terrible practice ignoring customers with such a serious issue.
reposting Cainrith for visibility. Others should too. Once again I'm bumping with these questions, in hopes that maybe they will get answered by GGG's official staff: 1) What went wrong? 2) What you are doing to fix it? 3) What possible causes have you eliminated as the source of the problem? 4) What triggers have you discovered that starts the resource hog loop other than "zone change"? (This one is really important because it allows players to create workarounds) 5) What is your estimated time of fix? 6) How did this sort of bug managed to avoid detection in your testing period? 7) What you will be doing to compensate players that have been affected by this issue? 8) Whether refunds would be made available for those that are no longer interested in playing the game? To other paying customers like me who have spent their money on this faulty product: As long as GGG is not interested in open communication our only other option is to increase the pressure and warn others by giving a negative review for Path of Exile 2 on Steam in a detailed and informative manner. |
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So I wrote an Email hoping to get some more information, but as always and what I already expected, I got the "not having enough staff resources" answer, which I understand. I do hope we get some sort of feedback from GGG about what is happening why the crashes are there.
Spoiler
 Fingers crossed. |
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ZZZZzzzzzzz... ZZZzzzzzzz.... ZZZzzz...
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" This GGG ... you more and more start looking like scamers belive me people will remember that! |
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