Hard crashing PC locks up

Using a gaming laptop, used to run poe 1 just fine with vulkan. poe 2 keeps bricking my laptop to the point it crashes (blackscreens) the entire device, requiring a restart.

G14 zephyrus 2022
AMD Ryzen 7-6800HS
AMD RX 6700S
16 GB RAM
playing on SSD
windows 23H2

Crashes mainly happen in startup (after the gears loading), if it doesnt, the game runs poorly (50-60fps) with all low settings, vulkan, FSR performance. Have tried almost every combination of ingame settings, drivers are up to date, and tried limiting cpu core affinity to no avail. Im not sure if my specs are just too outdated or if the game is unoptimized to my specific setup. Any help is appreciated. Thanks.

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Possible solution for game FREEZES and system reboots:
1) Update latest chipset drivers and BIOS for your motherboard. (be very careful with BIOS update watch guides or use help of experienced tech guys)
2) In BIOS settings DISABLE for ASUS-"Multicore enhancement", for MSI "Enhanced Turbo", for GIGABYTE "Tweaker tab, Enhanced Multi-Core Performance".
3) Clear AMD/Nvidia shader cache. (just google it)
4) WINDOWS 11 users rolling back the windows update from 24H2 to 23H2.
OR Use Win 7 compatibility mode for .exe files in your game folder location!
5) CLOSE all browsers and their processes in task manager before playing the game.
6) Steam - right click on PoE2 - properties - General tab - Steam Overlay switch OFF.
7) Delete the PoE client cache files in C:\Users\"your windows account name"\AppData\Roaming\Path of Exile\
8) DISABLE dynamic culling in game options.
9) Turn off Nvidia Reflex in game options.

Please move this post to the top. It is very useful for people having this issue. I rolled back from 24H2, and I am good again.

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ScyLentShade#7093 wrote:

Please move this post to the top. It is very useful for people having this issue. I rolled back from 24H2, and I am good again.

Didn't fix for me sadly

Same here, 5 crashes in 9 hours played so far

AMD 7800X3D
64GB DDR5
MSI MAG X670E Tomahawk
GeForce 4070ti SUPER
Western Digital SN850X 4TB

Hopefully we have a definitive fix established before the holidays, fingers crossed.

(NOTE: USE AT YOUR OWN RISK, but PRETTY SURE THIS WORKS FINE.)

Anyway, after going crazy, I created a fix that seems to work on both 16 Core CPUs and & 12 Core CPUs. (SEE BELOW FOR INSTRUCTIONS FOR EACH CPU COUNT YOU HAVE) This trick will limit your CPU to HALF core usage for POE2 ONLY, so the other cores are free to save your system if the game crashes; however, I noticed literally everything is running more stable with this shortcut trick and I haven't had a single crash YET. /fingers crossed)



CREATE A CPU-LIMITED SHORTCUT - STEAM VERSION

(Note: this will work with standalone version too, but you have to check where the launcher directory is for that version. I have Steam, so my examples are based on a default Steam installation.)


FIRST AND FOREMOST: Find and note the game's target launch path (this is for the steam version – your location might be different – double check to make sure DRIVE LETTER and directory are the same).

MINE is installed here:

C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\PathOfExileSteam.exe

(NOTE: ignore the x64.exe if you see both in the same directory. You just want the PathOfExileSteam.exe launcher location)



For 16 Core CPUs: This will limit POE2 to run only on Cores 0, 2, 4, 6, 8, 10, 12 & 14 (ie, 8 cores out of 16 total will be used for POE2)

1. Right click or press and hold on an empty area of your desktop, and click/tap on New and Shortcut.

2. COPY/PASTE the EXACT command below into the location area, and then click/tap on the Next button. INCLUDE the quotes and empty spaces too. Just copy and paste this whole thing.

cmd.exe /c start "PathOfExileSteam" /affinity 5555 "C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\PathOfExileSteam.exe"

3. Type any name you want on the next tab for the shortcut. “PoE 2 CPU Limited” is a suggestion, but name it whatever you want. Go wild. Who cares.

4. You can set whatever ICON you want or leave it as the ugly Command Prompt icon.

5. Click APPLY and OK.

6. Now, run the game directly from that shortcut on your desktop from now on. Don’t launch it from the steam menu. The new Shortcut will automatically Launch Steam and POE2 with the limited # of CPU Cores with that one shortcut click. If Steam is already open, STILL use the Shortcut to run the game. It will launch it automatically from Steam with the CPU limits. Do not run the game directly from Steam yourself. Use the shortcut. That's It!


For reference: (You can add more cores or block more cores if you wish to test how many you can let the game use. I play it safe and just let it use half of available cores, so the game isn't a total slide show, but still keeps the rest of your PC stable.)

The 16 cores represented in BINARY, with just 8 allowed to run POE2:

BINARY: 0101010101010101
(One digit for each core; 0 = do not use; 1 = use)
= DECIMAL: 21845
= HEXIDECIMAL: 5555
= affinity 5555

USE THIS to convert your Binary code to find out your AFFINITY # https://www.mathsisfun.com/binary-decimal-hexadecimal-converter.html





For 12 Core CPUs: This will limit POE2 to run only on Cores 0, 2, 4, 6, 8, 10 (ie, 6 cores out of 12 total will be used for POE2)

1. Right click or press and hold on an empty area of your desktop, and click/tap on New and Shortcut.

2. COPY/PASTE the EXACT command below into the location area, and then click/tap on the Next button. INCLUDE the quotes and empty spaces too. Just copy and paste this whole thing.

cmd.exe /c start "PathOfExileSteam" /affinity 555 "C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\PathOfExileSteam.exe"

3. Type any name you want on the next tab for the shortcut. “PoE 2 CPU Limited” is a suggestion, but name it whatever you want. Go wild. Who cares.

4. You can set whatever ICON you want or leave it as the ugly Command Prompt icon.

5. Click APPLY and OK.

6. Now, run the game directly from that shortcut on your desktop from now on. Don’t launch it from the steam menu. The new Shortcut will automatically Launch Steam and POE2 with the limited # of CPU Cores with that one shortcut click. If Steam is already open, STILL use the Shortcut to run the game. It will launch it automatically from Steam with the CPU limits. Do not run the game directly from Steam yourself. Use the shortcut. That's it!


For reference: (You can add more cores or block more cores if you wish to test how many you can let the game use. I play it safe and just let it use half of available cores, so the game isn't a total slide show, but still keeps the rest of your PC stable.)

The 12 cores represented in BINARY, with just 6 allowed to run POE2:

BINARY: 010101010101
(One digit for each core; 0 = do not use; 1 = use)
=DECIMAL: 1365
=HEXADECIMAL: 555
=affinity 555

USE THIS to convert your Binary code to find out your AFFINITY # https://www.mathsisfun.com/binary-decimal-hexadecimal-converter.html



If you want to learn to do this yourself, see this:
https://www.eightforums.com/threads/cpu-affinity-shortcut-for-a-program-create-in-windows.40339/

GOOD LUCK PEEPS!

PERSONAL FEEDBACK UPDATE- I haven't had any system crashes using this CPU limiting trick to play POE2 yet; the game itself runs great outside of towns for me. I was able to turn up all my Nvidia Graphic Details Settings again without any crashes either. Inside towns, my FPS tanks if lots of other players are there, which makes me wonder if that's what's causing peoples' CPUs to overflow and systems to crash. Please report any feedback with these if they help you! Make sure you use the CORRECT shortcut affinity for a 16 CORE or 12 CORE CPU.

TL;dr - So basically, to HALF your CPU allotment for this game, you want to set the affinity to 555 for 12 Core CPUs and 5555 or 16 Core CPUs.

(NOTE: USE AT YOUR OWN RISK, but PRETTY SURE THIS WORKS FINE.)

cant even see login screen it kicks me out after intro of ggg and reebots my pc

Posted in other thread. Ryzen 7 7800x3d, 4080 Super, Windows 11. Complete PC freeze have to hard shut down. DX12/Vulkan same thing. Happens less on Vulkan. No problems on any other games only this one.

Same here - Ryzen 7 8700, RTX 4070. Freeze that requires reboot.

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ScyLentShade#7093 wrote:

Please move this post to the top. It is very useful for people having this issue. I rolled back from 24H2, and I am good again.

Yes, please move to the top. To many people start new posts with the same issue. It’s strange that the devs have not answered to this post with almost 60 pages ! There are post with 15 pages and the devs answer and say they are looking into the problem. Looks like the devs don’t want to touch this post 🤣.