POE 2 Complete PC Freeze while loading screen

Having this same issue. Either during initial character login loadscreen, or randomly during a area loadscreen.

Ryzen 9 5900hx bios 331
RTX 3080 16gb driver 566.36
32gb ram
Windows 11 pro 24H2 build 26100.2454
Game installed on Drive 2 1tb SSD
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Last edited by Nequrix#5414 on Dec 10, 2024, 10:17:55 PM
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eak8#2948 wrote:
Setting to 95% or 90% in BES helped reduce the occurrence rate for me but it still happens 3-5/day

Some crashes are harder than others. If I wait 5ish minutes, the PC BSoDs.

Posted my data earlier but 7800x3d / 4080S / Windows 24H2


dude u do realize ur dmging ur hardware
just wait for fix or playa with disabled multithreading


SoDSs arent look fine. Check temperatures in your pc cpu/gpu, and also check disk by cristaldiskinfo.
I had this issue on release day. Setting "PathOfExileSteam.exe" and "PathOfExile_x64Steam.exe" to run in Windows 8 compatibility mode fixed it for me.

I still get occasional crashes due to texture files missing (once every 1-2 hours of gameplay). But don't get freezing on loading screens anymore.

9800x3d, 4070ti, win11 24h2
Last edited by PuChoLo#5099 on Dec 10, 2024, 10:23:12 PM
i cant send. says i can only msg the support at this time. thanks to any and all who are able to do the lords work here.

im just playing other games for now. i refuse to hard crash my brand new pc any more than i already have (15-20 times) when no other game behaves this way. enjoyed 3 hours on black myth just now with no problems, not a single stutter fps drop or crash.

really hope this gets fixed. shame that i cant enjoy it.
send dxdiag to Timothy at GGG, more people that do this sooner we can get this fixed :)
Edit: Disregard this message.

Possible workaround: I haven't had the loading screen hard-lock since I switched upscaler from DLSS to NIS. Specifically I was using DLSS for DLAA, now it's NIS at native resolution.

Win11 24h2 / 7700x / RTX 4090
Last edited by Trenchfoot#1019 on Dec 11, 2024, 3:28:03 AM
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Possible workaround: I haven't had the loading screen hard-lock since I switched upscaler from DLSS to NIS. Specifically I was using DLSS for DLAA, now it's NIS at native resolution.

Win11 24h2 / 7700x / RTX 4090



Hmm good point I currently swapped to DLSS and this just happened but still doesn't explain why it happens in poe1 as that doesn't use DLSS, also noticed changing DLSS to FSA to NiS has zero performance impact, almost as if the game stopped saving settings.
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Possible workaround: I haven't had the loading screen hard-lock since I switched upscaler from DLSS to NIS. Specifically I was using DLSS for DLAA, now it's NIS at native resolution.

Win11 24h2 / 7700x / RTX 4090



Hmm good point I currently swapped to DLSS and this just happened but still doesn't explain why it happens in poe1 as that doesn't use DLSS, also noticed changing DLSS to FSA to NiS has zero performance impact, almost as if the game stopped saving settings.


Were you crash-free before you tried DLSS? That would be good news for a workaround. Regarding performance I've noticed that 2.5d games don't seem to get as much out of temporal reconstruction.
oh My god man, I can't take crashing anymore, today and yesterday I ended up losing my patience and stopped playing. My PC freezes on the loading screen and forces me to reset directly with the button

Specs: 5700x, 3060ti 16GB RAM 4000MHz

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