POE 2 Complete PC Freeze while loading screen

Today had no hard crash. Still getting crashes to desktop every hour. Most of them happen when loading to town and while looking in the inventory in town.
9800x3d
4090
64gb ram

There was an update today KB5048667. Did it help anyone? Does it contain fixes for this error?

Conf:
Win 11
Ryzen 7800X3D
RTX 3070 TI
32 gb RAM

"

Timothy_GGG wrote:

Hi everyone, whilst we have already been investigating this issue already, it would be massively helpful if you could provide your dxdiag output by doing the following on windows:

run > dxdiag > save all information

and sending me that file or it's contents in a private message.

Thanks!

"

MeGaLaGeR#6659 wrote:

There was an update today KB5048667. Did it help anyone? Does it contain fixes for this error?

Conf:
Win 11
Ryzen 7800X3D
RTX 3070 TI
32 gb RAM

If by fixes you mean breaking roblox on arm devices then yes.

https://support.microsoft.com/en-us/topic/december-10-2024-kb5048667-os-build-26100-2605-708755a6-d809-4a8a-8d20-53c4108590e6

After a day and a half of playing, exiting the game then playing again. I can confirm that it is definitely the 24h2 update. Mine is now working fine fter rolling back to previous 23H2 build.

Win 11 now 23H2
Intel 12400f
3070ti
32 gb ram

"

Waiden#9514 wrote:

"

Timothy_GGG wrote:

Hi everyone, whilst we have already been investigating this issue already, it would be massively helpful if you could provide your dxdiag output by doing the following on windows:

run > dxdiag > save all information

and sending me that file or it's contents in a private message.

Thanks!

Done and done, thanks for looking into this Timothy! And good luck to the team on figuring this one out :P

Also having the same problem, its either crashing or pc will freeze and needs to be hard reset


Windows 11 24h2
i5 12400f
gtx 1660 ti
32gb ddr4 3200mhz

I am having alot more luck after rolling back my bios on the Taichi X870E to 3.10. I have a 9800X3D and was having lockups at load making the game unplayable. Now I only randomly get D3D12 CreatePlacedResourceX Failed errors, but they are far better than lockups.
What the bios doesn't have is Game mode for the X3D, I didn't have this enabled but did test it with it being enabled and still had the lockups.
It is clearly something with the X3D chip and the X870E.

Same here. Very frequent crashes that locks the entire PC and needing to restart.

I have had the same issue

Ryzen 5 7500F
RTX 4070 Super
Windows 11 Version 24H2

What has worked for me: Im running the stand-alone client but it should be the same for the steam-version:

Run your game in Win 8 compability mode. I have had 1 crash in 2 days instead of 1 crash every single zone-change.

What i noticed: I have to run the .exe from the game-folder. If i run the shortcut on my desktop it doesnt pick up the win8 compability-mode setting