POE 2 Complete PC Freeze while loading screen

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Ackryn#1382 wrote:
... deflecting blame to the Windows 24H2 update.

...



meanwhile MS:

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Ackryn#1382 wrote:
... deflecting blame to the Windows 24H2 update.

...



meanwhile MS:



Explain then 23H2 having the same issues. Is it then people's hardware? Their house? The country?
Seems to be worse after 0.1.0d. The only way I can play at the moment is to switch to Vulcan + disable CPU 0 & 1 + limit process CPU usage by 10% using ESB.

Don't forget to send dxdiag to: https://www.pathofexile.com/forum/view-thread/3594471/filter-account-type/staff
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shenk800#1840 wrote:
"
"
Ackryn#1382 wrote:
... deflecting blame to the Windows 24H2 update.

...



meanwhile MS:



Explain then 23H2 having the same issues. Is it then people's hardware? Their house? The country?


Just report him.
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shenk800#1840 wrote:
"
"
Ackryn#1382 wrote:
... deflecting blame to the Windows 24H2 update.

...



meanwhile MS:



Explain then 23H2 having the same issues. Is it then people's hardware? Their house? The country?



I don't know. I only know that win11 was issue for me. And that MS also aknowledges the issue with latest win11 update. Ofcourse also GGG needs to do something about it.

Also there seems to be many different crashes and freezes. Hard to tell what actualy people have. Especially that everyone started to change BIOS, drivers, settings.
"
Ackryn#1382 wrote:
GGG needs to take responsibility and admit there's a critical issue in their game engine instead of deflecting blame to the Windows 24H2 update.

It's unprecedented for a game to completely freeze an entire PC, forcing users to perform hard resets via the physical button. This level of system failure is unacceptable.

We should bring this to the attention of tech YouTubers to raise awareness about this serious issue.

This problem poses a genuine risk of hardware damage to users' systems!


Have they actually said that somewhere? The only people I've read saying it were players trying to troubleshoot on their own. Like the several other fixes being passed around. So far all are placebo because the issue happens seemingly at random. Most come back after saying it fixed it updating that it happened again. It could very well be a MS issue because they introduce bugs commonly enough and are nonchalant about fixing a lot of them. I just know I play a few other games currently, and have been playing games on this machine for a while and never encountered a computer lockup until PoE2 so logically my first thought is it is an issue with the game.

I've tried the using only certain cores fix, changing to DX11 or Vulkan, switching to FS/Windowed and changing resolutions etc. Refused to install some unknown 3rd party program or rollback windows tho. Nothing has worked.
"


I don't know. I only know that win11 was issue for me. And that MS also aknowledges the issue with latest win11 update. Ofcourse also GGG needs to do something about it.

Also there seems to be many different crashes and freezes. Hard to tell what actualy people have. Especially that everyone started to change BIOS, drivers, settings.


This happens on windows 1, including 23H2 and windows 10.

Just stop, this is 100% a GGG issue.
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FJÜR#3400 wrote:
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Waiden#9514 wrote:
Hello,

I, and many others, experience complete PC freezes while randomly loading into the zones - requiring hard PC reboot.

I do not have this issue in other games. That said, I had several PC freezes in POE 1 a few days ago when I wanted to check some MTX, so either 24H2 caused that or some of the recent POE 1 patches, as the original Settlers league had zero issues for 200 hours.

Nvidia 4080 Super
AMD 7800x33
Windows 11 24H2

EDIT 1:
Using BES CPU Limited (limiting CPU usage to 95% on POE 2) heavily reduce the frequency of the freezes at loading screen.
Removing (set affinity) some CPU cores from POE 2 process prevents the entire PC from freezing, only causing the game to freeze, allowing to close it when freeze happens.

EDIT 2:
Patch 0.1.0b has NOT fixed the PC freezing issue.

EDIT 3 (GGG Reply):
"
Timothy_GGG wrote:
Hi everyone, whilst we have already been investigating this issue already, it would be massively helpful if you could provide your dxdiag output by doing the following on windows:

run > dxdiag > save all information

and sending me that file or it's contents in a private message.
t
Thanks!


EDIT 4:
I decided to fully format my computer and install Windows 23H2
Guide here: https://pureinfotech.com/download-windows-11-23h2-iso-after-24h2/

I'm tired of waiting ...

I'll let you know if this has made the freezing disappear as I expected.

EDIT 5:
So far zero freeze on Windows 23H2.
If you are willing to do clean windows instalation, I would go for it. There is high chance it stop the freezes and you can update to 24H2 once proper fixes are for download.


If you are running a AMD car i would highly recommend not swapping to Win 23h2 and get less performance. Win 24h2 is more optimized twoards gaming and the issue lays with GGG not yet fixing the problem. Im running AMD 7 7800X3D and was thinking of swapping to 23h2, but the pc tech guy i know said against it. Basically that issue lays with GGG not yet fixing the problem.


It's not only about the whom to blame or who have to do what but also just enjoy the game stress free.
I wish GGG were more active in this regard and were more open about the issue.
"
Timothy_GGG wrote:
Hi everyone, whilst we have already been investigating this issue already, it would be massively helpful if you could provide your dxdiag output by doing the following on windows:

run > dxdiag > save all information

and sending me that file or it's contents in a private message.

Thanks!


RIP your inbox o7
"
TriXoX#0081 wrote:
"
Ackryn#1382 wrote:
GGG needs to take responsibility and admit there's a critical issue in their game engine instead of deflecting blame to the Windows 24H2 update.

It's unprecedented for a game to completely freeze an entire PC, forcing users to perform hard resets via the physical button. This level of system failure is unacceptable.

We should bring this to the attention of tech YouTubers to raise awareness about this serious issue.

This problem poses a genuine risk of hardware damage to users' systems!


Bro feels like the main character. Ouh GGG is scared now. Lol.


cringe

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