Can't enter map portals, disconnected with "an unexpected disconnection occured" error (PoE1)

This error appears for third day in a row. I was able to enter one map out of probably ten, but all others keep getting this error upon trying to enter the portal.
Kingsmarch works, Delve works, Labyrinth works, campaign works. The issue only appears to be with maps. I've tried changing gateways, but it didn't help at all.
If it is an expected problem due to server load in these days, please make an announcement, as well as announcement on when the endgame in PoE1 will be accessible again.

As a side note, I don't understand why maps disappear in such case. If server could determine that due to internal errors maps are unusable, they could've been given back out instead of wasting them.

Update: as was pointed in the other thread, maps opened from the hideout map device work. Important is that you open them there instead of Karui Shores.
Last edited by volchonokilli#0362 on Dec 7, 2024, 1:02:17 PM
Last bumped on Dec 19, 2024, 3:13:03 PM
I have the same problem. I know they are focusing on POE 2 launch, but neglecting fixing this is frustrating due to it completely breaking maps.
Same.
I can't access maps from either karui shore or hideout. for some reason i also don't have the map device unlocked in my hideout yet. it's just empty there except the portals.
"
I can't access maps from either karui shore or hideout. for some reason i also don't have the map device unlocked in my hideout yet. it's just empty there except the portals.

If you haven't run maps yet, perhaps this method from another thread can help:
"
BigMike_#5485 wrote:
Ask help other players for first map completion, use their map device, after Kirac quest use your hideout map device
SAME TOO :((( i lost a lot of map and currency :'((( i don't khnow why :'(
Are you guys using steam? My brother is having the same issue but I don't and I don't play it via steam.
same here, maybe someone has a solution ?
I have tried the standalone downloader and steam then tried checking file integrity and finally deleting and redownloading the game; all for both steam and standalone.

Same issues crash at map portal.
Same issue here.
Has been 3 days already

Report Forum Post

Report Account:

Report Type

Additional Info