Announcements - Support Email Response Delays - Forum

I just sent something to support and then saw this. Loving the communication and openness from GGG. Path of Exile 2 seems to have been a huge hit , from my experience its a blast and absolutely addictive.	Posted by brandondimopoulos#7007 on Dec 13, 2024, 2:40:55 PM Quote this Post
Still broken	Posted by Garyeas87#1226 on Dec 13, 2024, 5:51:01 PM Quote this Post
" brandondimopoulos#7007 wrote: I just sent something to support and then saw this. Loving the communication and openness from GGG. Path of Exile 2 seems to have been a huge hit , from my experience its a blast and absolutely addictive. You mean HUGE PROBLEM?	Posted by Skwez#7719 on Dec 13, 2024, 6:12:58 PM Quote this Post
still cant login, get an unlock or any response from support since 06.12.2024 19:00 PM. GG.	Posted by Puckz#0406 on Dec 13, 2024, 8:03:23 PM Quote this Post
I'm still waiting from Nov 30th for any reply or fix to the problem, it's almost like they have quit answering anything. Makes me wonder if all their support quit Last edited by panther_nos#3105 on Dec 13, 2024, 9:21:03 PM	Posted by panther_nos#3105 on Dec 13, 2024, 9:20:19 PM Quote this Post
Still awaiting response from December 2nd. Funny enough I got a first response within 12 hours of my inquiry and then absolutely nothing since then. Very frustrating.	Posted by BlursedBucky#5098 on Dec 13, 2024, 9:34:58 PM Quote this Post
aaaaaaaa Spoiler :)	Posted by CanHazName#2483 on Dec 13, 2024, 10:24:08 PM Quote this Post
" CanHazName#2483 wrote: aaaaaaaa Spoiler :) You can say that again, pal. I hope your problem gets resolved quickly. LV 9999 Majin	Posted by BloodPuddles#4370 on Dec 13, 2024, 10:33:50 PM Quote this Post
" Dandycoffee#5259 wrote: I’ve been waiting 18 days for a response. I contacted support before the POE2 launch, and now I’m locked out of playing the game on Steam. This is a complete joke at this point—WTF is going on? No communication, no interaction, no updates—absolutely nothing. All I ever hear is how great POE support is and how quickly they respond, but now the excuse is that they’re overloaded. So what? I’ve been waiting 18 days for a response—that’s way beyond reasonable. NEVER in my entire life have I experienced something like this. Conclusion is money wasted on POE2, time wasted waiting. After 18 days of waiting they asked me to provide same info i've already provided and went silent again. This is a fucking joke	Posted by Dandycoffee#5259 on Dec 14, 2024, 12:21:38 AM Quote this Post
My email was changed incorrectly. What should I do? The game I changed cannot receive the verification code. Can I change it back	Posted by kakaxi0467#6405 on Dec 14, 2024, 6:36:08 AM Quote this Post