Support Email Response Delays

hey at least you guys issue was only on purchase. My account was locked because of some purchase bug for almost a month now. no response. i had to make second account to complain in this forum.

So after over 40 Days i got a reply and they did something - but now i have to do a support ticket again because they transfered the points and refunded all the discounted mtx purchases i made in over a month of them not replying ...

I now got everything on one Account but instead of the discounted purchases i collected i now only got points.

I hope it will be way faster now.

I must disappoint you. I wrote them back a few days ago. Since then, silence.

Common ...

I waited 45 days for a response that didnt really solve my problem - please fix it asap ... This is getting ridiculous.


Honestly you control the ingame currency, and the accounts with mtx unlocks - this should be a 5 minute thing - i dont even understand why they need so much information - shouldnt they pretty much see the linked accounts mtx and coin content easily? My accounts are even on the same e-mail ...