Extreme Lag Spikes

"
Cig wrote:
The real kicker, for me anyways, that determines that it is a server/IP issue with PoE, is that I can play on the Euro server without these spikes ever happening. Not that I'm really able to play effectively with 200 constant ping. But when I try to play on the American server, this happens constantly.


This really sounds like your ISP is using a bad route to get to our servers - If you give PM me your ISP details and IP and location, we may be able to pass this on to our server hosts and see if there is anything they can work with your ISP to solve.
Balance & Design
I started having this problem today.
Playing from central Europe.
Sometimes actions are instantaneous, but usually take several seconds to take effect - unplayable :(
Same on both Europe and American servers.
No torrent nor skype nor anything like that running on my computer.
I am on shared IP from my ISP - dont know if problem could be on its side. But never happened before!
Hope to be solved soon.
So long for now... :(
Might help users if the client reported not only route time but also if it had to resend a packet, since dropped packets correlate the strongest with major lag. If no packets are dropped then users can look at other things like graphics loading or some other issue.
If you have account problems please [url="http://www.pathofexile.com/support"]Email Support[/url]
I have the same problems as mentioned here, I get lags even though my ping keeps seemingly quite low (30 - 50 ms) but it still lags, rubberbands and such.

So I made a tracert and it looks horrible:

Routenverfolgung zu pathofexile.com [173.193.53.194] ber maximal 30 Abschnitte:

1 1 ms <1 ms <1 ms www.routerlogin.com [192.168.0.1]
2 6 ms 6 ms 6 ms dslb-188-101-192-001.pools.arcor-ip.net [188.101.192.1]
3 8 ms 7 ms 8 ms 92.79.251.249
4 14 ms 11 ms 11 ms 92.79.209.141
5 14 ms 15 ms 14 ms 92.79.213.146
6 31 ms 14 ms 13 ms bbr01.eq01.ams01.networklayer.com [195.69.146.82]
7 99 ms 99 ms 98 ms ae1.bbr02.eq01.wdc02.networklayer.com [50.97.18.214]
8 99 ms 121 ms 99 ms ae7.bbr01.eq01.wdc02.networklayer.com [173.192.18.194]
9 111 ms 111 ms 111 ms ae0.bbr01.tl01.atl01.networklayer.com [173.192.18.153]
10 145 ms 145 ms 145 ms ae13.bbr02.eq01.dal03.networklayer.com [173.192.18.134]
11 144 ms 144 ms 144 ms ae7.bbr01.eq01.dal03.networklayer.com [173.192.18.208]
12 146 ms 147 ms 150 ms ae0.dar01.sr01.dal01.networklayer.com [173.192.18.211]
13 145 ms 145 ms 145 ms po1.fcr05.sr06.dal01.networklayer.com [66.228.118.221]
14 145 ms 145 ms 147 ms pathofexile.com [173.193.53.194]


Please.. are you able to fix this? I really love the game and it would ruin it for me...


And btw, this is ping and packet loss:

Ping wird ausgefhrt fr pathofexile.com [173.193.53.194] mit 32 Bytes Daten:
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=147ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=148ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=146ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=146ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=146ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=146ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=146ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=147ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=146ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=148ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=146ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=146ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=146ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=146ms TTL=48
Antwort von 173.193.53.194: Bytes=32 Zeit=145ms TTL=48

Ping-Statistik fr 173.193.53.194:
Pakete: Gesendet = 48, Empfangen = 48, Verloren = 0
(0% Verlust),
Ca. Zeitangaben in Millisek.:
Minimum = 145ms, Maximum = 148ms, Mittelwert = 145ms
STRG-C

Sorry its in german.

I hope you can help me, this game is really awesome for me :).

ANd by the way, I play on european server and I pinged and tracert pathofexile.com.
OS: Win 11
Processor: i9-13800kf
RAM: 64 Gigabyte RAM
Graphics Card: Nvidia RTX 4090
HDD: 4 TB SSD M.2
Last edited by redscores#5349 on May 24, 2012, 10:02:54 PM
"
redscores wrote:
ANd by the way, I play on european server and I pinged and tracert pathofexile.com.


You'll want to do your tests to eu.login.pathofexile.com or better yet to the game server you're experiencing problems on - the game server IP can be found in the logs/Client.txt file in the install dir. There should be a line like:

2012/05/25 11:17:35 603474 51 [INFO Client 940] Connecting to instance server at 127.0.0.1:12345

You may also want to try WinMTR, it's kind of like tracert and ping combined.
Thats weird enough... If I tracert to the EU login the MS is very small.

And how can I see which server I lag on? because seemingly everytime I login a other server is selected and it seems after a while it lags on every server I login, but weirdly enough it doesn't lag on open fields but in caves and sometimes in the forest, but no FPS lag...

I don't get it... my FPS never reduce but caves and forests still lag O,o.


This seems like server sided lag... I can't explain it differently, packet loss is 0, MS is low... FPS are stable...
OS: Win 11
Processor: i9-13800kf
RAM: 64 Gigabyte RAM
Graphics Card: Nvidia RTX 4090
HDD: 4 TB SSD M.2
Last edited by redscores#5349 on May 25, 2012, 6:19:06 AM
"
redscores wrote:
Thats weird enough... If I tracert to the EU login the MS is very small.

And how can I see which server I lag on? because seemingly everytime I login a other server is selected and it seems after a while it lags on every server I login, but weirdly enough it doesn't lag on open fields but in caves and sometimes in the forest, but no FPS lag...

I don't get it... my FPS never reduce but caves and forests still lag O,o.


This seems like server sided lag... I can't explain it differently, packet loss is 0, MS is low... FPS are stable...


You can open that log Thomas mentioned, whenever you are lagging, and can find that last server IP you are connecting to. I'm still trying to work we PoE to fix this problem, although the last day or so, it seems to be working fine.

I'll post my results, or if I can find an actual anwser to the problem in this thread, as soon as I get something concrete.
Ign: Desync
Another observation I made, today overday it didn't lag at all, but yesterday in the evening it lagged like hell... Maybe server load out or something? I dont know..
OS: Win 11
Processor: i9-13800kf
RAM: 64 Gigabyte RAM
Graphics Card: Nvidia RTX 4090
HDD: 4 TB SSD M.2
"
redscores wrote:
Another observation I made, today overday it didn't lag at all, but yesterday in the evening it lagged like hell... Maybe server load out or something? I dont know..


I'd doubt that it's server load on their end, seeing how the number of players on in an average night, isn't close to what the servers experienced during the open beta weekends.

It could be congestion with your ISP, during their "Peak Hours," have you ran a tracert to a server you connected to in game during a time of lag? That would give the most information, as to what is going on.
Ign: Desync
It's important to do the route test while you are experiencing lag.

With 99% of your playtime being normal... it's not unexpected to find a normal route most of the time.
If you have account problems please [url="http://www.pathofexile.com/support"]Email Support[/url]

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