POE 2 Complete PC Freeze while loading screen

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Masayoshime#1859 wrote:

I think this is not a GPU problem. This is CPU problem.

Well, neither GPU nor CPU have nothing to the problem, but NV KMSs and the entire driver architecture probably do (this is the reason why Linux systems also affected). They didn't specify the exact date, but it will be in January. Just be patient, we'll see.

Crash is getting worse. I cant even go into my character now most times.

I tried a couple of solutions, but they were not very successful.

That is, until I took a closer look at my Windows 11 Pro updates. It appears that my system upgraded to 24H2 a couple of days ago, and since then, I’ve been experiencing crashes and total freezes on loading screens.

I rolled back my Windows to 23H2, and so far... fingers crossed, everything is working well.

Here’s how to do it:
https://www.thewindowsclub.com/how-to-rollback-windows-11-feature-update

Hope this helps someone!
DrQxR

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volkhin#7085 wrote:

I had easily reproducible freezes on 24h2 in both poe1 and poe2 in the last month. Happened all the time on loading, had to reboot PC every time.

Just installed 23h2 today, works well for now. Will update this post if I experience any freezes again.

1 week so far, no crashes (had daily crashes until fresh installing 23h2). Still waiting for official fix and going back to DX12.

I've gone about 10+ hours with no crashes now, and I'm not sure what changed. The only thing I've done recently was undervolt my GPU. I have no idea why that would affect the loading screen crashes, but figured anyone that wants can give it a try and see if that helps you.

No Crashes for 24 hours+

I was getting a lock up every hour or so.

Turn off Hardware accelerated GPU scheduling. No performance impact for me and stable.

To turn off hardware accelerated GPU scheduling on Windows, you can do the following:
Right-click the Start button and select Settings
Select System
Select the Display tab
Scroll down and click Graphics settings
Locate and toggle off the switch for Hardware-accelerated GPU scheduling
Restart your computer for the changes to take effect

I'll try the "Turn off Hardware accelerated..." and see if that works. I just built a new AMD PC with a 9800X3D and, of course, this issue seems to be primarily affecting AMD. I can't try any old versions of Windows Update either since I did a clean install. Sucks because POE is the only game I've been playing lately... I can set my old Intel back up I guess...

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volkhin#7085 wrote:

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volkhin#7085 wrote:

I had easily reproducible freezes on 24h2 in both poe1 and poe2 in the last month. Happened all the time on loading, had to reboot PC every time.

Just installed 23h2 today, works well for now. Will update this post if I experience any freezes again.

1 week so far, no crashes (had daily crashes until fresh installing 23h2). Still waiting for official fix and going back to DX12.

How did you fresh install 23h2? Did you roll back or reinstall an old ISO of Win 11?

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Dothzer#5259 wrote:

https://www.pathofexile.com/forum/view-thread/3663082

look at this post i solved this problem

Anyone try this?
Is it safe to disable PBO?

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wav3form#7703 wrote:

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volkhin#7085 wrote:

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volkhin#7085 wrote:

I had easily reproducible freezes on 24h2 in both poe1 and poe2 in the last month. Happened all the time on loading, had to reboot PC every time.

Just installed 23h2 today, works well for now. Will update this post if I experience any freezes again.

1 week so far, no crashes (had daily crashes until fresh installing 23h2). Still waiting for official fix and going back to DX12.

How did you fresh install 23h2? Did you roll back or reinstall an old ISO of Win 11?

I could not rollback - I'm using new PC and installed fresh 24h2 just recently. I got old 23h2 ISO and installed from scratch.