POE 2 Complete PC Freeze while loading screen

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Gaptor#6218 wrote:
Ive been shutting off CPU cores through affinity in task manager. This makes it possible to end task instead of having to killswitch your computer these past weeks. The crash on loading screen happens multiple times every day for me.

The past two days ive been using the uncrasher tool. I have not had a crash yet and I hope it holds the line.

https://github.com/Kapps/PoEUncrasher


System:
9800x3d
4080


Same specs as you. Didn’t play for like 10 days and kinda just said let me try the Uncrasher. I played for two hours a few nights ago and the log showed it recovered from a crash by moving the app to realtime. But tbh, I have such a sour taste in my mouth from all the crashing I been dealing with that I didn’t even have motivation to play even though it was actually working
Most horrible Early Access I have ever experienced because of this. This is some pre-alpha bug you should feel bad GGG...
Task Manger - Details - Right Click - Set affinity unclick 1-2 procesors off path of exile 2 and it will not lock up ur whole pc and poe2 will crash then u will be able to reopen it again.

This is very bad bug and they should fix it, until then u have workaround.
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Ulsarek#7159 wrote:
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nvidia driver might be the hail mary here...but any one with radeon cards having this problem?
I have this problem on my 6900XT build under Windows 10. It isn't exclusive to Nvidia.


yeah thats what i fought...there is now way nvidia driver can fix this issue
Just want to report the same issue on my end. While running through the campaign i had only loading screen freezes on the initial login. After getting through the initial login once, i could play for hours. Now that i want to map, getting into and out of maps is an issue and my system freezes while porting to Ziggurat Refugue. I could not even watch a stream while playing otherwise my system would freeze playing poe2. This is not happening in other games. Knowing that the current windows update could lead to errors https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-24h2#3448msgdesc

Things i tried without success:
- disable multithreading (fps below 25 basically unplayable)
- disable NVIDIA Reflex | result: complete freeze
- setting cpu affinity, disabling core 0,1 | Game crashing in every load screen
- windows game mode on/off | result: complete freeze
- rolling back nvidia drivers | result: complete freeze
- switching graphic settings to low and vice versa | result: complete freeze
- Windows application settings | result: complete freeze
- several other hints from this post/replies

Setup is a bit older but runs everything else without issues:
Windows 11, version 24H2
i7 9700k
RTX 2080
48gb Ram


TLDR: Tried everything from this thread. Crashing more while mapping. Hope this helps the devs.
"
Just want to report the same issue on my end. While running through the campaign i had only loading screen freezes on the initial login. After getting through the initial login once, i could play for hours. Now that i want to map, getting into and out of maps is an issue and my system freezes while porting to Ziggurat Refugue. I could not even watch a stream while playing otherwise my system would freeze playing poe2. This is not happening in other games. Knowing that the current windows update could lead to errors https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-24h2#3448msgdesc

Things i tried without success:
- disable multithreading (fps below 25 basically unplayable)
- disable NVIDIA Reflex | result: complete freeze
- setting cpu affinity, disabling core 0,1 | Game crashing in every load screen
- windows game mode on/off | result: complete freeze
- rolling back nvidia drivers | result: complete freeze
- switching graphic settings to low and vice versa | result: complete freeze
- Windows application settings | result: complete freeze
- several other hints from this post/replies

Setup is a bit older but runs everything else without issues:
Windows 11, version 24H2
i7 9700k
RTX 2080
48gb Ram


TLDR: Tried everything from this thread. Crashing more while mapping. Hope this helps the devs.


If you know the issue is very likely to be caused by 24H2 why don't you just do a clean install of a previous version?
Check your temperatures.
Last edited by Scriplin#0237 on Jan 4, 2025, 11:59:01 PM
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Grayer#1680 wrote:
"
Just want to report the same issue on my end. While running through the campaign i had only loading screen freezes on the initial login. After getting through the initial login once, i could play for hours. Now that i want to map, getting into and out of maps is an issue and my system freezes while porting to Ziggurat Refugue. I could not even watch a stream while playing otherwise my system would freeze playing poe2. This is not happening in other games. Knowing that the current windows update could lead to errors https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-24h2#3448msgdesc

Things i tried without success:
- disable multithreading (fps below 25 basically unplayable)
- disable NVIDIA Reflex | result: complete freeze
- setting cpu affinity, disabling core 0,1 | Game crashing in every load screen
- windows game mode on/off | result: complete freeze
- rolling back nvidia drivers | result: complete freeze
- switching graphic settings to low and vice versa | result: complete freeze
- Windows application settings | result: complete freeze
- several other hints from this post/replies

Setup is a bit older but runs everything else without issues:
Windows 11, version 24H2
i7 9700k
RTX 2080
48gb Ram


TLDR: Tried everything from this thread. Crashing more while mapping. Hope this helps the devs.


If you know the issue is very likely to be caused by 24H2 why don't you just do a clean install of a previous version?

You are right, this may be worth a shot, but i am not downgrading my os to play a single early access game. This could lead to security issues https://techcommunity.microsoft.com/blog/windows-itpro-blog/windows-11-version-24h2-what%e2%80%99s-new-for-it-pros/4259108 I am hoping that my share could lead to some solution through transparency.
Thank you again for your advice.
I WISH it was limited to 24h2. That would simplify it so much, just go to 23h2 and problem solved.

Sadly it's not that simple, the freezes happen on 24h2, 23h2, windows 10, Linux. Brand of CPU doesn't matter, brand of GPU doesn't matter, the freezes don't discriminate.

But it's not happening to everyone, just a sizeable chunk of players. No clue what the exact factors affecting it are, but it's sure making it unenjoyable to play right now.

Real shame this hasn’t been acknowledged or fixed. I’ve left a negative steam review after trying to get 4 refunds that were denied. Worst launch of any video game I’ve ever seen and biggest waste of money. Saddest part is is the game is actually good and when it fixed I will submit my soul to the grind.

I’m trying to find the logic behind the lack of communication:

1) they truly don’t know what’s causing the crash and don’t want to speak on it until the bug is identified and the data has been analyzed.

2) they know what’s causing the crash and it is a complex issue in the code and is taking longer than expected to fix or they simply dont know how to fix it

3) they know what’s causing the crash but it requires support from other companies (Microsoft, Intel, AMD, nvidia)

4) they know what’s causing the crash but are worried by acknowledging it publicly will be off putting for potential buyers, especially during the holiday season

Regardless of the situation, it is disgusting that they can’t even say something like “Hey guys. We’re aware of the crashing issue requiring a full pc reset and will keep you posted on our progress here” - just anything would be better than nothing. I’ve said it in prior posts that this is behavior I’d expect from an Activision, Bungie, Ubisoft, or like blizzard. But honestly while those companies are greedy and their games are littered with MTX, at least they promptly fix or acknowledge when something is game breaking. The whole situation has rubbed me in such a poor way that despite the game being good I just don’t even wanna support it. Really kinda just wanna get my $30 worth and move on
Last edited by chrisEm119#1403 on Dec 27, 2024, 12:07:55 PM

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