POE 2 Complete PC Freeze while loading screen

Ryzen 7 9800X3D
RTX 3060Ti
Win11 Latest
Driver all latest

Before Patch Patch 0.1.1c :
Whenever at loading screen, PC Freeze and need to force shutdown.

After Patch Patch 0.1.1c :
3hrs playing and it seems all good. Will keep updating for tomorrow (weekend POE 2 gaming time)

I hope everyone also able to play now

There is NVIDIA hotfix driver: https://nvidia.custhelp.com/app/answers/detail/a_id/5624

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darknuub#7440 wrote:

This was said in their state of early access post:

"The worst of these is a full system freeze that has occurred since Windows 11’s 24H2 update. We still don’t know exactly what caused this problem, but we have deployed a workaround that seems to be preventing the freeze. We are working with Microsoft to find a better long term solution."

Oh, some insight at least. When was this communicated?

Good: they are still working on a long term solotion, they think this is the worst crash which it clearly is. But during the live stream a while back they only adressed nvidia related chrash to desktop.
Bad: they think the workaround solved the problem.
Ugly: they still think this is a 24h2 issue. 24h2 made it worse, maybe. but other games seems to handle 24h2 pretty darn well and players report freezes on earlier versions as well.

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virusek#3441 wrote:

There is NVIDIA hotfix driver: https://nvidia.custhelp.com/app/answers/detail/a_id/5624

well, they did mention a freeze, but for another game, when exiting, but who knows.. worth a try maybe.

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snurrfint#5780 wrote:

When was this communicated?

https://www.pathofexile.com/forum/view-thread/3719001

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snurrfint#5780 wrote:

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darknuub#7440 wrote:

This was said in their state of early access post:

"The worst of these is a full system freeze that has occurred since Windows 11’s 24H2 update. We still don’t know exactly what caused this problem, but we have deployed a workaround that seems to be preventing the freeze. We are working with Microsoft to find a better long term solution."

Oh, some insight at least. When was this communicated?

Good: they are still working on a long term solotion, they think this is the worst crash which it clearly is. But during the live stream a while back they only adressed nvidia related chrash to desktop.
Bad: they think the workaround solved the problem.
Ugly: they still think this is a 24h2 issue. 24h2 made it worse, maybe. but other games seems to handle 24h2 pretty darn well and players report freezes on earlier versions as well.

Yes, other games handle it so well most Snowdrop engine games crashes... until most recent NV driver and windows hotfixes, before Ubisoft use some workaround to fix that but that workaround reduced performance.

Seems to be fixed for me on both builds, Linux Mint (5950X 6950XT) and Windows 11 23H2 (7800X3D RTX4090). Turns out it indeed was something on GGG's end, eh? The usual IT experts are awfully silent since the patch dropped.

Good for GGG to finally do something while also communicating properly.

Intel i7-13700K
NVIDIA 4070Ti
Win11 23H2
Driver all latest (572.16)

Crashed before, still crashes, and became worse. Several days ago I could manage this crashes by disabling multithreading during loading screens with some occasionally crashes. At some poing it started crashing even with disabled multithreading. Now I can't play at all.

After the latest update I don't crash in loading screens anymore. However, i for the first time crashed while playing. The moment my friend teleported to me - it froze the whole PC just like the previous issue. And I mean on the second he was teleported to my zone it froze for me.


From logs\Client.txt

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SkyHak#2661 wrote:

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ElfBoy#4652 wrote:

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SkyHak#2661 wrote:

My pc freezing is solved.
BUT the performance in the game is horrible, alot of infinite stutters !

7800x3d and 4080.

Only poe2 i have problems.

I forget, how much vram in a 4080? What resolution do you use? How much system ram do you have and what kind of HD (pref an NVME).

Stuttering is super annoying - can, for me, make a game unplayable.

Just to be careful, your on the latest Green Team drivers for your GPU and Red Team Drivers for your CPU including chipset and sound?

I play in QUADHD, 2560x1440 240hz Oled monitor.
4080 = 16GB, I have 32GB of RAM, and an ultra-fast NVMe.

As I mentioned, only PoE2 gives me issues. My PC is extremely well-configured and up to date, and I have no problems with any other game.

After the new patch, FPS dropped drastically, and there are frequent stutters that make the game unplayable.

This company is a disappointment. They’re making me drop the game due to their lack of care. I've never seen a game in this stage of development with so many issues.

Thank you for providing the information.

No doubt others have chimed in already. First, yes you have a nice gaming system.

Your 7800x3d has 8 cores/16 threads as I recall. The 3d cache helps for the most part but not for every single game. The x3d cache also causes addition limitations in terms of thermal headroom.

I recall others pointing out stuttering is very likely CPU related and that POE 1/2 are both super heavy on CPU use. Physics, objects, particles, so forth. While I am sure some additional optimization can be done, I think it would be incorrect to say no level of optimized code already exist. At a guess the POE engine is written in c++ and GGG can most certainly afford an optimizing compiler. Of course adding hand written machine code and tuning loops and what have you also help.

A very easy and simple test would be to use the in-game option to try a max FPS of 120, or even 90/60 in the advanced settings. I use 165 myself though only because that is the max refresh rate of my main monitor. This should quite literally lower the work being tasked out to both the CPU and GPU. In any case your max should be set and set to 240 because anything over the refresh rate of your monitor (imo) is wasted electricity and more heat build up with no benefit.

Its been a few years since I have had a Team Green GPU (since my 1080 ti) so I dont know the software as it has been changed and updated a bit. Like teams Red and Blue, there should be options for lowering latency and tweaking. Some experimentation might find something that works for you to eliminate or reduce the stuttering. If you are comfortable and knowledgeable about UEFI/Bios (or have a friend that is) checking some of the CPU and Memory tuning settings can help tremendously. Many motherboards have an 'auto-overclock' setting. They will automatically up the cpu frequency, power, or the memory timings might be made more aggressive on the fly. Usually not by much but it can destabilize the system and you'll never find what is triggering it from inside Windows (or whatever OS). For myself I fixed all my POE crashing issues about a month ago by turning off auto overclock.

Hopefully something here will help or at least lead in the direction of a solution.

In closing there is one place I will need to disagree with the post. I can very much understand the frustration, anger, irritation and need to vent, however, bottom line, you are the one making decisions about playing or not. No one else is.