POE 2 Complete PC Freeze while loading screen

Nulled.

Intel i7-13700K
NVIDIA 4070Ti
Win11 23H2
Driver all latest (572.16)

Crashed before, still crashes, and became worse. Several days ago I could manage this crashes by disabling multithreading during loading screens with some occasionally crashes. At some poing it started crashing even with disabled multithreading. Now I can't play at all.

After the latest update I don't crash in loading screens anymore. However, i for the first time crashed while playing. The moment my friend teleported to me - it froze the whole PC just like the previous issue. And I mean on the second he was teleported to my zone it froze for me.


From logs\Client.txt

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SkyHak#2661 wrote:

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ElfBoy#4652 wrote:

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SkyHak#2661 wrote:

My pc freezing is solved.
BUT the performance in the game is horrible, alot of infinite stutters !

7800x3d and 4080.

Only poe2 i have problems.

I forget, how much vram in a 4080? What resolution do you use? How much system ram do you have and what kind of HD (pref an NVME).

Stuttering is super annoying - can, for me, make a game unplayable.

Just to be careful, your on the latest Green Team drivers for your GPU and Red Team Drivers for your CPU including chipset and sound?

I play in QUADHD, 2560x1440 240hz Oled monitor.
4080 = 16GB, I have 32GB of RAM, and an ultra-fast NVMe.

As I mentioned, only PoE2 gives me issues. My PC is extremely well-configured and up to date, and I have no problems with any other game.

After the new patch, FPS dropped drastically, and there are frequent stutters that make the game unplayable.

This company is a disappointment. They’re making me drop the game due to their lack of care. I've never seen a game in this stage of development with so many issues.

Thank you for providing the information.

No doubt others have chimed in already. First, yes you have a nice gaming system.

Your 7800x3d has 8 cores/16 threads as I recall. The 3d cache helps for the most part but not for every single game. The x3d cache also causes addition limitations in terms of thermal headroom.

I recall others pointing out stuttering is very likely CPU related and that POE 1/2 are both super heavy on CPU use. Physics, objects, particles, so forth. While I am sure some additional optimization can be done, I think it would be incorrect to say no level of optimized code already exist. At a guess the POE engine is written in c++ and GGG can most certainly afford an optimizing compiler. Of course adding hand written machine code and tuning loops and what have you also help.

A very easy and simple test would be to use the in-game option to try a max FPS of 120, or even 90/60 in the advanced settings. I use 165 myself though only because that is the max refresh rate of my main monitor. This should quite literally lower the work being tasked out to both the CPU and GPU. In any case your max should be set and set to 240 because anything over the refresh rate of your monitor (imo) is wasted electricity and more heat build up with no benefit.

Its been a few years since I have had a Team Green GPU (since my 1080 ti) so I dont know the software as it has been changed and updated a bit. Like teams Red and Blue, there should be options for lowering latency and tweaking. Some experimentation might find something that works for you to eliminate or reduce the stuttering. If you are comfortable and knowledgeable about UEFI/Bios (or have a friend that is) checking some of the CPU and Memory tuning settings can help tremendously. Many motherboards have an 'auto-overclock' setting. They will automatically up the cpu frequency, power, or the memory timings might be made more aggressive on the fly. Usually not by much but it can destabilize the system and you'll never find what is triggering it from inside Windows (or whatever OS). For myself I fixed all my POE crashing issues about a month ago by turning off auto overclock.

Hopefully something here will help or at least lead in the direction of a solution.

In closing there is one place I will need to disagree with the post. I can very much understand the frustration, anger, irritation and need to vent, however, bottom line, you are the one making decisions about playing or not. No one else is.

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Puckodafuq#7865 wrote:

After the latest update I don't crash in loading screens anymore. However, i for the first time crashed while playing. The moment my friend teleported to me - it froze the whole PC just like the previous issue. And on the second he was teleported to my zone it crashed for me


From logs\Client.txt

Spoiler

2025/02/07 21:59:56 16594156 2d8e8b57 [DEBUG Client 34140] Got Instance Details from login server
2025/02/07 21:59:56 16594156 403248f7 [INFO Client 34140] [SHADER] Delay: OFF
2025/02/07 21:59:56 16594156 91c6da6 [INFO Client 34140] Connecting to instance server at 88.211.218.207:21360
2025/02/07 21:59:56 16594187 84b53d11 [INFO Client 34140] [JOB] High Jobs: OFF
2025/02/07 21:59:56 16594187 91c69aa [DEBUG Client 34140] Connect time to instance server was 31ms
2025/02/07 21:59:56 16594281 91c4c6b [DEBUG Client 34140] Client-Safe Instance ID = 2709904197
2025/02/07 21:59:56 16594281 2caa1679 [DEBUG Client 34140] Generating level 17 area "G2_10_1" with seed 1826810437
2025/02/07 21:59:57 16595375 f0c29e12 [INFO Client 34140] Tile hash: 2948740316
2025/02/07 21:59:57 16595375 f0c29e11 [INFO Client 34140] Doodad hash: 1820204016
2025/02/07 21:59:57 16595390 4228e2a0 [DEBUG Client 34140] [ENTITY] Destroy static entities
2025/02/07 21:59:57 16595390 4228e282 [DEBUG Client 34140] [ENTITY] Finalize static entities
2025/02/07 21:59:57 16595390 4228e2a0 [DEBUG Client 34140] [ENTITY] Destroy static entities
2025/02/07 21:59:58 16595625 992412d1 [DEBUG Client 34140] [SCENE] Height Map Texture: 515 x 515
2025/02/07 21:59:58 16595656 4228e282 [DEBUG Client 34140] [ENTITY] Finalize static entities
2025/02/07 21:59:58 16595718 1a61ede7 [DEBUG Client 34140] Joined guild named Clyde n' Friends with 2 members
2025/02/07 21:59:58 16595750 1a61e983 [DEBUG Client 34140] InstanceClientSetSelfPartyInvitationSecurityCode = 0
2025/02/07 21:59:59 16596984 403248f7 [INFO Client 34140] [SHADER] Delay: ON
2025/02/07 21:59:59 16597125 84b53d11 [INFO Client 34140] [JOB] High Jobs: ON

Both opening the world map and teleporting with checkpoints have caused freezes for me, this never happened before. I saw some guy further down saying that not even disabling multithread works when it had worked before. I still believe that works for me but thats still scary.

hlp

Want to share my experience in case it is helpful for those who still experience crashes:

I've had very frequent crashes both before and after the latest patch; actually, the latest patch (0.1.1c) seems to have made it worse. The game would crash after about 1–2 hours of playing, mostly when using the portal (but sometimes when opening the passive tree and rarely in other situations). After the game crashed, it would take 10–20 tries before I could start the game again. Most of the time, it would crash after clicking "Play" from the character screen. The cogs would spin for a few seconds, and then the game client would shut down (no PC freeze).

I have Windows 24H2 and all the latest drivers and BIOS updates. Intel i9-14900k and RTX 4060.

I tried this solution a few days ago and have had no crashes!

SOLUTION: REDUCE THE NUMBER OF CORES THE GAME CAN USE TO 8 OR FEWER.

Do this from Task Manager -> Details -> right-click on PathOfExile -> Set affinity -> uncheck "All Processors" and check at most eight.

The game seems to crash when too many CPU cores are dedicated to it. It also seems that the more cores, the worse the problem gets.

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Phoenixotica#6095 wrote:

I wonder if you, with your 30+ years experience, know that most TV broadcasts we see fluidly and clearly are at 30-ish FPS. Great, you're used to 200...but put it in perspective.

I agree we've come far from 24/30 fps to 240+ but let's be honest here, 30fps has never been a standard in video games, it always been minimum 60, even old video game consoles like the NES play their games at 60hz, 30 is not a number you compare with in terms of videogames or even computers.

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Rankhole#1630 wrote:

I have important new
Try vulkan!

Thanks for the "fresh news".

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"The worst of these is a full system freeze that has occurred since Windows 11’s 24H2 update. We still don’t know exactly what caused this problem, but we have deployed a workaround that seems to be preventing the freeze. We are working with Microsoft to find a better long term solution."

As expected and was mentioned many times by me - the problem scope lies behind the OS / driver level [Removed by Support]. At least GGG introduced some workaround, temporarily solution which is good. I believe they're having hard time tracking the issue.

For the "workers", this issue MUST be fixed at the OS level to prevent such behaviour in the future or possible abuse from malware. It seems Microsoft engineers are also struggling to understand what's going on.

As for the other games they also crash in similar conditions (parallel shader processing): Cyberpunk 2077, Baldur's Gate 3, Space Engine but just less common.

"

Did they just implement this temporary solution for Path of Exile 2, or did they implement it for the first game as well? Are they even aware that the same issue exists in both games?

Temporal solution, a workaround, sacrificng some performance.

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snurrfint#5780 wrote:

If the game puts all cores at 99%, there is only 1% left for background processes. If those processes need to do any type of work at the same time, the computer will freeze. Right?

This is not the way modern OS operates. Having limited knowledge leads to wrong conclusions. 100% CPU doesn't mean your PC will freeze. Run any CPU stress test and see it by your own eyes. Ring 0 ALWAYS has priority over anything because of its nature. 100% load at user mode only means you will start to experience performance degradation at user mode with the applications with the same priority Unless they use shared system resources.

The one thing I'm sick of seeing is the crashing is being caused by windows 24H2 blah blah blah , I was and still am on windows 23H2 and thanks to the absolute state of the hard crashing cause by this game I had to replace a B550 motherboard , a Ryzen 7 5700X and 32GB of ram. cant get a refund or anything ive been building pcs for years and ive never had a game completely brick components. Even though it is a great game and I was enjoying it before all the issues this isn't something that I cant look past anymore. Not when there are so many other ARPG games I can play without the slightest fear of my pc being at risk.

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UKdobby#2289 wrote:

The one thing I'm sick of seeing is the crashing is being caused by windows 24H2 blah blah blah , I was and still am on windows 23H2 and thanks to the absolute state of the hard crashing cause by this game I had to replace a B550 motherboard , a Ryzen 7 5700X and 32GB of ram. cant get a refund or anything ive been building pcs for years and ive never had a game completely brick components. Even though it is a great game and I was enjoying it before all the issues this isn't something that I cant look past anymore. Not when there are so many other ARPG games I can play without the slightest fear of my pc being at risk.

I'm on Windows 23h2 and had to re-install windows after a hard crash(didn't have a single one until a week ago) because I was getting a blue screen on boot up. It happened right after the crash and it wasn't one that I had to press the power button, it restarted the computer on it's own then Windows wouldn't boot up. The game engine itself is flawed. They slapped some new graphics on top of an outdated sloppy engine and I don't think they can actually fix it.