Early Access Bug Reports - POE 2 Complete PC Freeze while loading screen - Forum

" ctmatlock86#7614 wrote: same with mine, passed all those test as well. 9800X3D, 4090 gpu, built it myself a few weeks ago. Had zero issues with mem test, stress test, or any other game. Swapped memory to compatible verified memory in my manual and viola it was fixed. Some gamers change dx12 2 vulcan and viola. Then x hours later big comeback with same issue. Oh goldenboys.. U all fix nothing. Devs can.	Posted by czarrnuch#4979 on Dec 11, 2024, 4:00:23 PM Quote this Post
Same here. I am using Intel i7 9700K and on 24H2. Both poe1 and poe2 had this issue.	Posted by tianchen2020#0198 on Dec 11, 2024, 4:10:04 PM Quote this Post
Had managed to play for a few hours last night and then two hours this afternoon with no issue. Tried again this evening: first hard crash on character login; the second was on the first loading screen/transition after login. That latter apparently so severe that, following my manual reset, the PC cycled through 3 (three!) BSOD restarts on its own before launching auto-repair. PC is back up now, thankfully. [Though weirdly my RGB software won't currently recognize my two RAM sticks lol.] It's really frustrating. GPU: RTX4070 CPU: i7-8700k RAM: 32GB (DDR4, 3200MHz) OS: Windows 11 Pro, 24H2 Last edited by Syn7hwolf#4598 on Dec 11, 2024, 4:19:48 PM	Posted by Syn7hwolf#4598 on Dec 11, 2024, 4:11:31 PM Quote this Post
" Higglefrizz#6296 wrote: Same issue here. Happens most when loading into The Ardura Caravan. Mouse can move, but otherwise whole PC locked up. Alt f4, Ctrl Alt del, Ctrl shift esc all don't work. Does anyone else hear audio while its frozen? Will disabling multi-core fix it even if there is audio and a cursor?	Posted by Ukstobby#2913 on Dec 11, 2024, 4:28:17 PM Quote this Post
" ctmatlock86#7614 wrote: " dekahn#0048 wrote: " ctmatlock86#7614 wrote: Just to let you guys know, you might not want to hear this, but I fixed the problem on my end. I had tcreate memory on my am5 mobo, I switched to corsair memory today and the problem went away completely. It was a hardware issue for me, incompatible ram with the motherboard apparently this game wasn't fond of. Also, another work-around is capping FPS at 90 in foreground in game settings. (which i dont need to do anymore). 10+ hours zero freezes or crashes now after changing ram out. Glad it worked out for you, but there is no way every user reporting issues has faulty / Incompatible components. just to let you know, my old ram was fine in all other games no issues, the new ram did solve the issue with this game though. This game will find the weakness with your ram. Are you going to buy a new graphics card when you crash again? Last edited by Lilith#3312 on Dec 11, 2024, 4:29:12 PM	Posted by Lilith#3312 on Dec 11, 2024, 4:28:31 PM Quote this Post
i7 10700k, 4070ti super, 32gb 3400mhz memory, 512gb SSD half full, windows 11 with all up to date current version. For the first 2 days of launch I had zero crashes and now I get a crash every 30 mins, always on loading screens. Is there really a risk of damaging SSD or other components when the game freezes on loading screen and I have to reset my pc by clicking the power reset button? That's really fucking sad tbh... Last edited by iKronS#1534 on Dec 11, 2024, 4:31:05 PM	Posted by iKronS#1534 on Dec 11, 2024, 4:30:20 PM Quote this Post
" czarrnuch#4979 wrote: " ctmatlock86#7614 wrote: same with mine, passed all those test as well. 9800X3D, 4090 gpu, built it myself a few weeks ago. Had zero issues with mem test, stress test, or any other game. Swapped memory to compatible verified memory in my manual and viola it was fixed. Some gamers change dx12 2 vulcan and viola. Then x hours later big comeback with same issue. Oh goldenboys.. U all fix nothing. Devs can. ok maybe im wrong. do we have something in common tho? Maybe Steelseries GG? or DSX for Dualsense controllers? Maybe we can find a common link	Posted by ctmatlock86#7614 on Dec 11, 2024, 4:37:36 PM Quote this Post
" Lilith#3312 wrote: " ctmatlock86#7614 wrote: Glad it worked out for you, but there is no way every user reporting issues has faulty / Incompatible components. Are you going to buy a new graphics card when you crash again? its not a big deal, old ram was refunded to amazon, this fixed another issue with reboot when waking from sleep	Posted by ctmatlock86#7614 on Dec 11, 2024, 4:38:56 PM Quote this Post
I had this problem 100% of the time on my Laptop (never been able to enter pass the character screen). Even with many of the "fix". Today there was a Windows update and now it work flawlessly so far. Weird... GPU: RTX 4060 Laptop CPU: i7-12650H OS: Windows 11, 24H2	Posted by Mullion#6864 on Dec 11, 2024, 4:43:53 PM Quote this Post
" chillingreen#3361 wrote: Guys.. relax Long story short; no work-around works for anyone permanently. Please do me a favor and just write a negative review on Steam or - even better - request a refund with the comment that „game is not stable and causes PC crashes“. They will care sh*t about thousands people complaining/crying in a thread on their hp, when millions are crushing their servers daily. Neither would u&I. But they may prioritize this topic when the red review bar increases and sells go down slowly. Dont go crazy, let it be. Only GGG can & should fix it. Try to decrease sells is all we can do. World is simple. Cheers :) chilly - feel free to copy this under every new „my pc freezes as well“ „+1“ post - Ty Steam denies refund because it's been more than 2 hours. And I started get pc freeze only after 4 hours, constantly. So no, they don't care if developers don't approve refunds with that problem.	Posted by DanteKannCry#7497 on Dec 11, 2024, 4:48:18 PM Quote this Post