Support Email Response Delays
Me compre el juego pero nunca medieron las 300 monedas
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" I wanted account name change like you and one request regarding mtx - tomorrow will pass 14 days without response and i still have no clue if original mail even got delivered. If they messaged me about ANYTHING i would at least know that its being processed. I didnt get any bounced back mail notification but still. One guy on discord told me that he got response but on his old mail lol, I still have access to my old email that was connected to POE account so im regularly checking if theres response on both of them.. |
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Very hard for me to believe that you're doing it in a first come first served basis. I sent an email to support over 2 weeks ago and I haven't heard a thing back, while people that have sent their requests recently have already had their issues resolved.
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1 week soon without answer from the support and a lot of people cant play anymore to the game
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No news from December 6th 2024. This is just sad. No matter what the guys at ggg and the fan base says, it’s just sad. I never played Poe 1 and I wanted to support a small company and I even bought a second supporter version for my Plattform - but still no answer, no response from ggg at all. I will contact PayPal after the holidays and ask for help. It’s not only about the money, it’s the attitude that bothers me.
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your account does not have access to path of exile 2 early access
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This company is not worth a one-cent the game just stopped working for the past 3 days and there is no solution yet
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are the people who deal with account unlocks even working today? when are they back?
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Stop trying to resolve shit email by email, it's evident that thia is something that gone wrong on YOUR side GGG, and start restoring our access, u can bet you're ass that everyone that has played more then 2 hours "didn't" revoke payment or anything so many players trying to cheat for a key yeah right, is there anyone there that can make any decisions? Hiring more staff really to do what? Investigate if someone cheated for a key? Total nonsense, this is solely a error on your end...
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Well they hyped right now, but let me tell you this, the lack of support will backfire for sure. I will start to inform some YouTube dudes about ggg support issues. You guys can do this as well.
I even reconsider stop playing the game on my ps5. This Company is becoming increasingly unsympathetic with every day I have to wait for a life sign from them. Last edited by Rodjon#7503 on Dec 27, 2024, 2:48:22 AM
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