POE 2 Complete PC Freeze while loading screen

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BulexPT#0456 wrote:
AGAIN i been playing with a few FREEZES, but today did even launch the game, FREEZE in the 1st loading screen, i think its time to request for a refund since they dont care.
if all of us as for it i think will be easy
Thank you GGG


It's a problem with your operating system. Don't blame GGG for having to investigate complicated work-arounds.

GGG may be talking to the kernel and video drivers exactly as they should, as described by the API documentations. And your OS is buggy, so it freezes.


NO ITS NOT, all my other games are working completely fine. you're just riding GGGs D
Ok, I think I might have this stable now. I have launched, exited, restarted, and played to load through a few levels several times, expecting a crash/lockup. So far none has happened for me.

Note, I am no expert or ever claim to be. This may not work for everyone, as this is just a workaround that I have tinkered with since last night and so far has kept POE2 from crashing or freezing with the dreaded system lock up, forcing a hard shutdown of my system. I am not responsible for any changes you decide to make on your own system.
GGG still needs to address and FIX this issue! (If they haven't done so already).

You need to make sure your gpu driver has minimal control with the game. Let the game handle all of the graphical settings, not the driver. By that I mean, every setting in the gpu driver (NVIDIA or AMD) that overrides, enhance, or takes control of any settings in the game, should be disabled or set to "Application-controlled". Let the game set the graphical, max foreground/background fps, etc.

Your gpu driver should have already created a profile for the game (create it yourself if you don't see it).

For NVCP, this would be Manage 3D > Program Settings tab > Path of Exile (pathofexilesteam.exe) should be selected.

Here's what I have set on the driver for my 4080S that has worked for me so far.

Image Scaling - Off
Ambient Occlusion (greyed out so can't be changed)
Anisotropic filtering - set to Application-controlled
Antialiasing - FXAA - Off
Antialiasing - Gamma correction - Off
Antialiasing - Mode - Application-controlled
Antialiasing - Setting (greyed out so can't be changed)
Antialiasing - Transparency - Off
Background Application Max Frame Rate - Off
CUDA - GPUs - All
CUDA - System Fallback Policy - Driver Default
Low Latency Mode - On
Max Frame Rate - Off
Monitor Technology (GSync Compatible if you have capable monitor otherwise, Fixed Refresh)
Multi-Frame Sampled AA (MFAA) - Off
OpenGL GDI compatibility - Auto
OpenGL rendering GPU (your discrete GPU)
Power management mode - Prefer maximum performance
Preferred refresh rate (model of monitor) - Application-controlled
Texture filtering - Anisotropic sample optimization - Off
Texture filtering - Negative LOD bias - Clamp
Texture filtering - Quality - Based on your overall system, set this to Quality or Balanced. Older hardware select any of the Performance options
Texture filtering - Trilinear optimization - On
Threaded optimization - Off
Triple buffering - Off
Vertical sync - Off
Virtual Reality pre-rendered frames - 1
Virtual Reality - Variable Rate Super Sampling (greyed out so can't be changed)
Vulkan/OpenGL present method - Auto

For AMD Adrenalin, I can only assume this would work the same way by selecting the game profile under Gaming tab and set the following under Graphics:

Gaming Experience - Custom or Default
Wait for Vertical Refresh - Always off

Under the Advanced section:
Anti-Aliasing - Use application settings
Anti-Aliasing Method - Multisampling
Morphological Anti-Aliasing - Disabled
Texture Filtering Quality - Standard
Surface Format Optimization - Disabled
Tessellation Mode - Use application settings
OpenGL Triple Buffering - Disabled

The Display area can be whatever you choose since that shouldn't really affect with game settings.

For Windows 11 (don't remember Win10), type Graphic Settings, and make sure that all of your games listed there is set to your GPU, and not "Let WIndows Decide" or "Power Saving...". It seems a recent windows update added more lines to choose including "Specific GPU1: Your GPU" and "Specific GPU2: Usually the integrated graphics".
Also if you have AutoHDR enabled, Disable that!

Other few things to mention:

I did not rollback to any previous windows update (I am still on 24H2).
I have the latest NVIDIA game driver 566.36
I did not change any affinity settings under Task Manager
I capped the game fps to 120fps (If your hardware can't handle that, cap at 60fps or even 30fps) from POE2 settings.

Try these settings out and hopefully they will work for you!
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It's a problem with your operating system. Don't blame GGG for having to investigate complicated work-arounds.

GGG may be talking to the kernel and video drivers exactly as they should, as described by the API documentations. And your OS is buggy, so it freezes.


NO ITS NOT, all my other games are working completely fine. you're just riding GGGs D


No game should ever be able to freeze an operating system! That is not normal!

The game is running in user land, it doesn't have direct access to any hardware, it talks to the OS kernel and its drivers for everything, so that they execute the operations requested.

If any program manages to freeze an operating system, there is a bug in the OS. And we know Windows is full of bugs. And now GGG has to find a workaround for that one. This can be quite convoluted, and I'm a programmer too, give them some slack on this.
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It's a problem with your operating system. Don't blame GGG for having to investigate complicated work-arounds.

GGG may be talking to the kernel and video drivers exactly as they should, as described by the API documentations. And your OS is buggy, so it freezes.


NO ITS NOT, all my other games are working completely fine. you're just riding GGGs D


No game should ever be able to freeze an operating system! That is not normal!

The game is running in user land, it doesn't have direct access to any hardware, it talks to the OS kernel and its drivers for everything, so that they execute the operations requested.

If any program manages to freeze an operating system, there is a bug in the OS. And we know Windows is full of bugs. And now GGG has to find a workaround for that one. This can be quite convoluted, and I'm a programmer too, give them some slack on this.


But can it brick my pc i dont want to play if it can, its brand new
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But can it brick my pc i dont want to play if it can, its brand new


No no, this is just a software problem, it's not going to damage the hardware.

It's not going to damage the software either, it doesn't change any part of the operating system stored on disk.

The fix will come either from Microsoft fixing one of their many bugs, or GGG finding a good work-around to avoid triggering the bug (and that can be very complicated to figure out)...
Some of these workaround / "fixes" are just placebo. Turn off hdr = I never had it on. Turn off nvidia reflex = i never had it on! These crashes can happen so randomly that people toggle one setting, play for an hour+ and call it resolved but will still crash in a future game session.
TWO-WEEK CRASHVERSARY LETS GOO CHAT !!!!!
TWO-WEEK CRASHVERSARY LETS GOO CHAT !!!!!
TWO-WEEK CRASHVERSARY LETS GOO CHAT !!!!!
TWO-WEEK CRASHVERSARY LETS GOO CHAT !!!!!
TWO-WEEK CRASHVERSARY LETS GOO CHAT !!!!!
Plz fix, can't play. :(
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Hello I am also experiencing crashes, they happen randomly once an hour my game closes suddenly


Yours is the OTHER 250 page thread. Yes we have 2 of them. Well technically we also have some junior threads with only 10-20 pages but these are the two main threads...

This is the link: https://www.pathofexile.com/forum/view-thread/3594126

Furthermore, I ask anyone who sees this message to please give a negative review for Path of Exile 2 on Steam.
I cannot send/reply to direct messages because my in-game character has not finished Act 1.
What to do:
1)Write a short review about the hard crashes in notepad.
2)Copy and paste it to steam reviews, put up a negative review.
3)Copy and paste it to steam discussions, put it up there.
Last edited by Cainrith#2807 on Dec 20, 2024, 9:27:04 PM
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But can it brick my pc i dont want to play if it can, its brand new


No no, this is just a software problem, it's not going to damage the hardware.

It's not going to damage the software either, it doesn't change any part of the operating system stored on disk.

The fix will come either from Microsoft fixing one of their many bugs, or GGG finding a good work-around to avoid triggering the bug (and that can be very complicated to figure out)...


This is not a Windows issue.

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Phydeaux#3071 wrote:
Running into the same issue on Linux with Vulkan. Game is unplayable right now.


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a1902g#4000 wrote:
This problem occurs not only on Windows.
I tried to install Linux Mint 22, the game started and the computer froze.
I can only assume that the problem is related to the processor

- 5700x
- 3070
- 32 Gb

(Linux mint 22(NV driver 550 )/Windows 11 (23H2/24H2, nv driver 566.36))


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Ranguvar#5016 wrote:
Same issue here on 23H2. I have a pretty crazy setup with virtualized Windows 11 stripped down / spyware removed, running on top of a Linux host, with an RTX 3090 GPU, an NVMe SSD, and a USB controller passed directly to the VM.

I'm using a 5950X with 6 cores from one of the two 8-core CCDs directly passed to the VM, so 12 virtual cores.

The game freezes, then the cursor and all of Windows, every few hours.
I hard reset the VM to get it back, sometimes a few times to get the GPU to reset properly from its bugged state, and then it's good for a few hours again.

Nothing in the client log.
This did not happen in either closed beta phase I participated in that I recall.
Testing Vulkan instead of DX12 now, might try removing Steam Overlay also.

Hope this gets high priority.


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NumNumer#3935 wrote:
On linux here (NixOS), no system locking problems.

HOWEVER, one time the game completely froze and didn't respond, what I did was switch to a different workspace and kill the process from the terminal (nothing a good old "sudo pkill" couldn't solve :P)

So it might be that the workspace itself is being locked, maybe it's worth trying to Win + Tab and see if people can create a new workspace on windows and kill the process from there.

at least to avoid the computer lock.


This part of your sentence is a complete and utter lie:
"No no, this is just a software problem, it's not going to damage the hardware."

I don't know why you are trying to harm other people but stop this behaviour.

If you were simply misinformed then you can educate yourself by reading this I'm copy-pasting from my old reply:
Spoiler
Incompleteness of shutdown process interrupts system operations, which can interrupt critical tasks leading to data corruption. Even with modern file systems, an abrupt shutdown may leave temporary files or critical system configurations in an inconsistent state, requiring repairs during the next boot.

In mechanical drives, a forced shutdown could interrupt the normal parking of the read/write head, potentially causing minor wear. While rare, repeated occurrences could increase the risk of a catastrophic "head crash", a severe mechanical failure in a HDDs that occurs when the read/write head, which hovers right above the spinning platters, comes into direct physical contact with the platter surface. Since the platters are coated with a thin magnetic material used to store data, any contact with the head can cause permanent physical damage and data loss.

For SSDs, which lack moving parts, and rely on firmware to manage data, if a forced shutdown interrupts critical internal operations (like garbage collection or wear leveling), it could result in data loss or even firmware corruption.

There is also electrostatic and capacitive effects. The key here is "Charge Imbalance". Capacitors in power circuitry store charge. A sudden shutdown might not allow for controlled discharge, which could affect components over time due to uneven stress cycles.

Another problem you might encounter is with all-in-one (AIO) liquid cooling systems. In these the pump is responsible for circulating coolant through the loop. An abrupt power cut halts the pump's operation instantly, which can leave coolant stagnant in the system. Stagnant coolant may allow air bubbles that were previously suspended in the liquid to collect in the pump or tubing. When the system restarts, these bubbles can disrupt the normal flow of the coolant, causing cavitation (tiny air pockets in the pump), which manifests as unusual sounds like gurgling, grinding, or rattling.

In some other cases where the cooler was already on its last legs, if the liquid cooler contains any sediment or impurities, sudden stops could lead to clogging in the radiator or pump, potentially resulting in noise or reduced performance. I am mentioning this because there is a person in this very thread that was talking about "weird sounds" from his cooler so when I read that I thought about what might have caused it.

There is also how this crash is (supposedly) happening in the first place: 100% CPU utilization. This happens in a spike format. A sudden spike to 100% CPU utilization generates significant heat in a short period. If the system crashes at this point, the CPU may remain hot while cooling mechanisms (fans or pumps) that should have been dissipating heat are not functioning because forcing a shutdown stops cooling systems immediately. The residual heat can cause localized overheating, particularly in the CPU die (and Voltage Regulator Modules on the motherboard). Repeated instances increase the risk of thermal degradation.

The sudden power-off may induce transient voltage fluctuations, which can harm sensitive components like the CPU, GPU, or motherboard power circuitry. These components are especially vulnerable during high load conditions.

There is also the capacitor strain: The power delivery systems on the motherboard and power supply unit (PSU) experience increased strain during peak utilization. Abrupt shutdowns can exacerbate this strain, leading to shortened component lifespan.

For air-cooled systems, fans running at high speeds during 100% CPU utilization experience mechanical stress when stopped abruptly. Over time, this can degrade fan bearings or motors.

For any component that is already on its last legs, an event that would lead to shortened component lifespan might be the finishing blow.

And remember, this is not once in a while event, these crashes happen frequently, with short intervals(if one keeps playing the game after the crash and crashes again and again and again).


Furthermore, I ask anyone who sees this message to please give a negative review for Path of Exile 2 on Steam.


I cannot send/reply to direct messages because my in-game character has not finished Act 1.
What to do:
1)Write a short review about the hard crashes in notepad.
2)Copy and paste it to steam reviews, put up a negative review.
3)Copy and paste it to steam discussions, put it up there.

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