Gifted key by friend, but can't log-in on Steam as I'm told I have no access.

My friend played A LOT of POE 1. They were given a free key for lifetime support. They had already bought a supporter pack on Steam, so they gave me the key.

I redeemed the Key on November 27th on Steam with no issues. I've download the game on Steam but I can't log in as I get the following error.

"Your account does not have access to Path of Exile 2 Early Access. Redeem an Early Access Key on our Website or purchase access now."

What is going on? How do I fix this?
Last edited by BadNatey#7408 on Dec 6, 2024, 10:25:17 PM
Last bumped on Jan 16, 2025, 6:40:51 PM
Exact same problem here. Would love to know the solution.
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Nadralex#4937 wrote:
Exact same problem here. Would love to know the solution.

There's another thread, so at least 3 of us have this problem. Which is... a good thing in that it's clearly an issue... but bad in that they don't seem to know about it yet.
I am having the same problem with a gifted key. I just dont get it.
Same issue on my end
Last edited by Hacker315#7618 on Dec 6, 2024, 10:11:26 PM
Hello, have you tried linking the POE account whic you got the steam key for to your steam account? If you have, I don't know what's happening. If you haven't, the link emails aren't sending atm so it's impossible, and that's an issue on GGG's side
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Dpigs#4307 wrote:
Hello, have you tried linking the POE account whic you got the steam key for to your steam account? If you have, I don't know what's happening. If you haven't, the link emails aren't sending atm so it's impossible, and that's an issue on GGG's side

Yes, I think it's linked. I played POE 1 on Steam and redeemed the Early Access key on the same account.
Last edited by BadNatey#7408 on Dec 6, 2024, 10:18:50 PM
Also played POE1 through steam. Accounts are linked but I still get the error that my account does not have access.
Having the same problem as these fellas, I claimed my gifted key for steam and my account has been linked since long ago.. It will let me download the game without any problems but when I try login into any server it wont let me with the same error message.
Same here. bump

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